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Resultaat: 224 boeken in Engelse boeken - Customer services

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The Trusted Advisor
The Trusted Advisor | David H. Maister, Robert M Galford & Charles Green

Engels - Paperback | 2002

This is a guide to professional success. In the modern world of business, it's all about the ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable then gold.... Meer
adviesprijs
€ 20,99
bol.com prijs
€ 18,99
je bespaart
10%

3-4 werkdagen

In winkelwagentje
Digitaal boek voor € 12,99
Managing The Customer Experience
Managing The Customer Experience | Joe Wheeler, Joe Wheeler & Shaun Smith
Turning Customers Into Advocates

Engels - Hardcover | 2002

How much more profit could you make if you had customers who couldn't imagine doing business with anyone but you? In your dreams! Tell that to Virgin Atlantic or Harley Davidson. How great would life be if 40% of your new business... Meer
adviesprijs
€ 43,99
bol.com prijs
€ 39,99
je bespaart
9%

3-4 werkdagen

In winkelwagentje
2ehands vanaf € 27,00
Services Management
Services Management | Bart Van Looy, Paul Gemmel & Roland Van Dierdonck
An Integrated Approach

Engels - Paperback | 2003

Over 75% of graduates currently find work in the service industries, but there are very few books that deal specifically with the subject of service management. This second edition provides a comprehensive insight into the service... Meer
adviesprijs
€ 63,99
bol.com prijs
€ 57,99
je bespaart
9%

3-4 werkdagen

In winkelwagentje
2ehands vanaf € 12,50
Trust-Based Selling
Trust-Based Selling | Charles Green
Using Customer Focus And Collaboration To Build Long-Term Relationships

Engels - Hardcover | 2006

The bestselling coauthor of The Trusted Advisor unveils a proven formula for quickly earning customers' trust and closing more sales. Salespeople will learn how to avoid the top ten errors that are made when building relationships with customers, as well as learning the four fundamental principles of trust-based sales; and much more. Meer
adviesprijs
€ 29,99
bol.com prijs
€ 26,99
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10%

3-4 werkdagen

In winkelwagentje
Digitaal boek voor € 21,99
The Trusted Advisor
The Trusted Advisor | David H. Maister, Robert M Galford & Charles Green

Engels - Paperback | 2001

This is a guide to professional success. In the modern world of business, it's all about the ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable then gold.... Meer
adviesprijs
€ 16,99
bol.com prijs
€ 15,99
je bespaart
6%

5-7 werkdagen

In winkelwagentje
Digitaal boek voor € 12,99
Customer Relationship Management
Customer Relationship Management | Francis Buttle
Concepts And Technologies

Engels - Paperback | 2008

This definitive textbook explains what CRM is, the benefits it delivers, the contexts in which it is used, how it can be implemented and how CRM technologies can be deployed to support customer management strategies and objectives.... Meer
adviesprijs
€ 43,99
bol.com prijs
€ 39,99
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9%

3-4 werkdagen

In winkelwagentje
2ehands vanaf € 21,00
Digitaal boek voor € 41,99
Customer Relationship Management
Customer Relationship Management | Ed Peelen

Engels - Paperback | 2005

Customer Relationship Management examines the entire scope of this subject including strategy, organisation, marketing and information technology. This book blends together theory and practice to achieve a thorough discussion of CRM,... Meer
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€ 63,99
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€ 57,99
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9%

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2ehands vanaf € 49,00
Build Your Customer Strategy
Build Your Customer Strategy | James G. Barnes & Barnes
A Guide To Creating Profitable Customer Relationships

Engels - Hardcover | 2006

The customer relationships that a company is able to cultivate represent the most important asset that will never appear on its balance sheet. -From Chapter 1 of Build Your Customer Strategy Build Your Customer Strategy: A Guide to... Meer
adviesprijs
€ 25,99
bol.com prijs
€ 23,99
je bespaart
8%

5-7 werkdagen

In winkelwagentje
Digitaal boek voor € 18,99
Making Meaning (digitaal boek)
Making Meaning (digitaal boek) | Nathan Shedroff, Nathan Shedroff & Darrel Rhea
How Successful Businesses Deliver Meaningful Customer Experiences

Engels - Digitaal boek | 2006

This is the eBook version of the printed book.
“We're now hip-deep, if not drowning, in the ‘experience economy.‘ Here‘s the smartest book I‘ve read so far that can actually help get your brand to... Meer
bol.com prijs
€ 15,99

Direct te downloaden.

In winkelwagentje
Digitaal boek voor € 18,99
Discovering The Soul Of Service
Discovering The Soul Of Service | Leonard L. Berry
The Nine Drivers Of Sustainable Business Success

Engels - Hardcover | 1999

From Berry's exacting study of fourteen mature, highly successful, labor-intensive companies comes an astonishing revelation: the single most important factor in building a lasting service business is not a matter of savvy business... Meer
adviesprijs
€ 29,99
bol.com prijs
€ 26,99
je bespaart
10%

5-7 werkdagen

In winkelwagentje
2ehands vanaf € 17,00
Digitaal boek voor € 19,99
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