Crafting Managers

There are two perspectives on enhancing the performance of managers - an outcome-based perspective and a behaviour-based perspective. The former perspective focuses on the objective measure of results and the latter perspective, while focusing on enhancing performance, incorporates complex, and often subjective assessments of managerial attributes. A balance of these perspectives provides strong support for laying out the determinants that help build excellence in the work and improve the performance of managers. The precise management skills, in which firms, businesses, and functional managers form a triad of different perspectives that balance one another can build three strategic capabilities. This book presents and discusses the necessary skills needed to become a successful manager.