Weapons of Math Destruction How Big Data Increases Inequality and Threatens Democracy


Cathy O'Neil
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Samenvatting
A FORMER WALL STREET OUANT SOUNDS AN ALARM ON THE MATHEMATICAL MODELS THAT PERVADE MODERN LIFE AND THREATEN TO RIP APART OUR SOCIAL FABRIC
We live in the age of the algorithm. Increasingly, the decisions that affect our lives—where we go to school, whether we get a car loan, how much we pay for health insurance-—are being made not by humans, but by mathematical models. In theory, this should lead to greater fairness: Everyone is judged according to the same rules, and bias is eliminated.
But as Cathy O’Neil reveals in this urgent and necessary book, the opposite is true. The models being used today are opagque, unregulated, and uncontestable, even when they're wrong. Most troubling, they reinforce discrimination: If a poor student can’t get a loan because a lending model deems him too risky (by virtue of his zip code), he’s then cut off from the kind of education that could pull him out of poverty, and a vicious spiral ensues. Models are propping up the lucky and punishing the downtrodden, creating a “toxic cocktail for democracy.” Welcome to the dark side of Big Data.
Tracing the arc of a person’s life, O’ Neil exposes the black box models that shape our future, both as individuals and as a society. These “weapons of math destruction” score teachers and students, sort résumés, grant (or deny) loans, evaluate workers, target voters, set parole, and monitor our health.
O’Neil calls on modelers to take more responsibility for their algorithms and on policy makers to regulate their use. But in the end, it's up to us to become more savvy about the models that govern our lives. This important book empowers us to ask the tough questions, uncover the truth, and demand change.
When [ was a little girl, Ì used to gaze at the traffic out the car window and study the numbers on license plates. [ would reduce each one to its basic elements—the prime numbers that made it up. 45 = 3 X 3 Xx 5. That's called factoring, and it was my favorite investigative pastime. As a budding math nerd, [ was especially intrigued by the primes.
My love for math eventually became a passion. [ went to math camp when I was fourteen and came home clutching a Rubik's Cube to my chest. Math provided a neat refuge from the messiness of the real world. It marched forward, its field of knowledge expanding relentlessly, proof by proof. And Í could add to it, Ì majored in math in college and went on to get my PhD. My the sis was on algebraic number theory, a field with roots in all that factoring I did as a child. Eventually, 1 becarne a tenure-track pro. fessor at Barnard, which had a combined math department with Columbia University.
And then I made a big change. I quit my job and went to work as a quant for D. E. Shaw, a leading hedge fund. In leaving academia for finance, I carried mathematics from abstract theory into practice. ‘The operations we performed on numbers translated into trillions of dollars sloshing from one account to another. At first I was excited and amazed by working in this new laboratory, the global econorny. But in the autumn of 2008, after I' d been there for a bit more than a year, it came crashing down.
The crash made it all too clear that mathematics, once my refuge, was not only deeply entangled in the world's problems but also fueling many of them. ‘The housing crisis, the collapse of major financial institutions, the rise of unemployment—all had been aided and abetted by mathematicians wielding magic formulas. What’s more, thanks to the extraordinary powers that I loved so much, math was able to combine with technology to multiply the chaos and misfortune, adding efficiency and scale to systems that I now recognized as flawed.
If we had been clear-headed, we all would have taken a step back at this point to figure out how math had been misused and how we could prevent a similar catastrophe in the future. But instead, in the wake of the crisis, new mathematical techniques were hotter than ever, and expanding into still more domains. They churned 24/7 through petabytes of information, much of it scraped from social media or e-commerce websites. And increasingly they focused not on the movements of global financial markets but on human beings, on us. Mathematicians and statisticians were studying our desires, movernents, and spending power. They were predicting our trustworthiness and calculating our potential as students, workers, lovers, criminals.
‘This was the Big Data economy, and it promised spectacular gains. A computer program could speed through thousands of résumés or loan applications in a second or two and sort them into neat lists, with the most promising candidates on top. This not only saved time but also was marketed as fair and objective. After all, it didn't involve prejudiced humans digging through reams of paper, just machines processing cold numbers. By 2010 or so, mathematics was asserting itself as never before in human affairs, and the public largely welcomed it.
Yet I saw trouble. The math-powered applications powering the data economy were based on choices made by fallible human beings. Some of these choices were no doubt made with the best intentions. Nevertheless, many of these models encoded human prejudice, misunderstanding, and bias into the software systems that increasingly managed our lives. Like gods, these mathematical models were opaque, their workings invisible to all but the highest priests in their domain: mathematicians and computer scientists. Their verdicts, even when wrong or harmful, were beyond dispute or appeal. And they tended to punish the poor and the oppressed in our society, while making the rich richer.
I came up with a name for these harmful kinds of models: Weapons of Math Destruction, or WMDs for short. [1 walk you through an example, pointing out its destructive characteristics along the way.
As often happens, this case started with a laudable goal. In 2007, Washington, D.C’s new mayor, Adrian Fenty, was determined to turn around the city’s underperforming schools. He had his work cut out for him: at the time, barely one out of every two high school students was surviving to graduation after ninth grade, and only 8 percent of eighth graders were performing at grade level in math. Fenty hired an education reformer named Michelle Rhee to fill a powerful new post, chancellor of Washington’s schools.
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Het grote probleem dat O'Neil met modellen ervaart, is dat ze in een neergaande spiraal annex feedback-loop terecht komen. Het standaard-voorbeeld dat ze bespreekt is dat van de data die voorspelt dat er in arme wijken meer straatroven plaats zullen vinden. Als gevolg daarvan wordt er daar meer gepatrouilleerd, waardoor er meer mensen worden aangehouden. Waaruit dus zou blijken dat het model het bij het rechte eind heeft, waardoor er nog meer gepatrouilleerd gaat worden; enzovoort. Het aloude adagium: als je meer gaat zoeken zul je ook meer vinden. Het is jammer dat je vaak het idee hebt hetzelfde te lezen. Dat stelt ze zelf ook ("it's all the same birds of a feather"), maar ze verzuimt dit zelfde expliciet te maken. Ze laat na om te abstraheren van de concrete voorbeelden die ze geeft, waardoor het lastig wordt exact te duiden wat nu de algemene tendens van die WMD is.
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Een goed boek, maar ik had er hogere verwachtingen van. Het zijn veel anekdotische en 'zou kunnen' verhalen, waar ik juist van een wiskundige met enige regelmaat meer wiskundige onderbouwing had verwacht. Ja, haar centrale punt klopt natuurlijk als een bus. We moeten ons heel goed realiseren wat niet transparante algoritmes kunnen doen en hoe wel maatschappelijke vooroordelen in algoritmes kunnen verpakken zodat we als maatschappij niet meer groeien. Echter kijkt ze veel naar de risico's en negeert ze in veel gevallen de kansen die het biedt om het goed te doen. Ze kijkt naar (slechte) voorbeelden van recruitment in plaats van de kansen die selecteren op basis van relevante data bieden, juist voor minderheden. Het is een goede waarschuwing, maar niet zo goed onderbouwd als ik verwacht had.
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Cathy O'Neil weet de gevolgen van de steeds verder oprukkende algoritmes die steeds meer over ons beslissen duidelijk voor iedereen te beschrijven. Dit boek zou verplichte kost moeten zijn bij alle management, bestuurskunde en IT opleidingen moeten zijn.
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