Humble Consulting

How to Provide Real Help Faster

Auteur: Edgar H. Schein
Uitgever: Berrett-Koehler
  • Engels
  • 1e druk
  • 9781626567207
  • maart 2016
  • Paperback
  • 240 pagina's
Alle productspecificaties

Edgar H. Schein

Edgar Henry Schein (born March 5, 1928), a former professor at the MIT Sloan School of Management, has made a notable mark on the field of organizational development in many areas, including career development, group process consultation, and organizational culture. He is the son of former University of Chicago professor Marcel Schein.

(Bron: Wikipedia. Beschikbaar onder de licentie Creative Commons Naamsvermelding/Gelijk delen.)

Samenvatting

This new book reveals what it takes for consultants of all types, as well as organizational leaders, to be really helpful in dealing with the complex, systemic, constantly changing organizational problems of today. They need to rapidly create a relationship of trust and openness that enables clients, subordinates, and team members to reveal what is really on their minds and to jointly develop a sense of what is the problem and what kind of adaptive response could best deal with it.

Schein first introduced some of these concepts in his foundational 1969 book Process Consultation, which is still in use today. But now clients don't have the time or patience for the endless questioning that characterized much of process consultation. And clients still expect consultants to hand them answers. But Schein has come to realize that answers from outsiders are useless, because they're often working the wrong problem, don't understand the client organization's culture, or ignore the fact that constant change makes today's solutions obsolete tomorrow.

To achieve a joint sense of what to do requires consultants and other helpers to develop a different kind of relationship with clients—a set of attitudes and behaviors that Schein calls humble consulting. Schein shows how helpers can display from the moment of first contact a level of caring and curiosity to move from relationships of professional distance to relationships of personalized trust and openness. And he gives many illustrations of the profound changes in mindset, behavior, and daily actions that flow from this new helpful consulting model.

Productspecificaties

Inhoud

Taal
Engels
Bindwijze
Paperback
Verschijningsdatum
maart 2016
Druk
1e druk
Afmetingen
21,3 x 14 x 1,5 cm
Aantal pagina's
240 pagina's
Aanbevolen leeftijd
18 jaar
Illustraties
Nee

Betrokkenen

Auteur
Edgar H. Schein
Uitgever
Berrett-Koehler

EAN

EAN
9781626567207

Overige kenmerken

Extra groot lettertype
Nee
Subtitel
How to Provide Real Help Faster

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