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Selling to the Hidden Influencer Who Can Multiply Your Results
- Engels
- Paperback
- 9780241196564
- 03 september 2015
- 288 pagina's
Based on new CEB research from thousands of B2B marketers, sellers and buyers around the world, this…
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De prijs van dit product is 13 euro en 99 cent. 13 99Ebook 14,99
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How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company
- Engels
- Hardcover
- 9781119624615
- 19 maart 2020
- 288 pagina's
Praise for THE CUSTOMER SUCCESS PROFESSIONAL'S HANDBOOK "In the Age of the Internet that ushered in this…
Prijsinformatie en bestellen
De prijs van dit product is 27 euro en 69 cent. 27 69Nieuw en Tweedehands vanaf 22,49Ebook 21,99
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Improving Service Delivery
- Engels
- Paperback
- 9781292064468
- 02 november 2020
- 640 pagina's
Analyse and address organisational challenges using real world examples Service Operations Management,…
VanafPrijsinformatie en bestellen
De prijs van dit product is 61 euro en 99 cent. 61 99Tweedehands vanaf 48,50Ebook 40,99
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The Essential Handbook for Prospecting and New Business Development
- Engels
- Paperback
- 9780814431771
- 22 maart 2018
- 220 pagina's
A must-read for sales reps, managers, and professional-services execs looking to do right by loyal customers--and…
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De prijs van dit product is 9 euro en 99 cent. 9 99Ebook 11,99
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Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
- Engels
- Hardcover
- 9780470457993
- 26 juni 2009
- 158 pagina's
Selling high end luxury creations requires a different set of skills than does traditional selling. Clients…
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De prijs van dit product is 17 euro en 99 cent. 17 99Tweedehands vanaf 13,70Ebook 20,99
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Conquering the New Battleground for Customer Loyalty
- Engels
- Paperback
- 9780241003305
- 26 september 2013
- 256 pagina's
Conventional Wisdom holds that to increase loyalty, companies must "delight" customers by exceeding service…
VanafPrijsinformatie en bestellen
De prijs van dit product is 15 euro en 05 cent. 15 05Tweedehands vanaf 15,00Ebook 14,99
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- Engels
- Paperback
- 9780743207768
- 02 januari 2002
- 256 pagina's
In order to survive, today's professionals must earn the trust of their clients and re-earn it throughout…
VanafPrijsinformatie en bestellen
De prijs van dit product is 13 euro en 99 cent. 13 99Tweedehands vanaf 10,95Ebook 17,88
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5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- Engels
- Hardcover
- 9780071548335
- 16 juli 2008
- 284 pagina's
When it comes to quality, style, and service, The Ritz-Carlton Hotel Company has set the gold standard…
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De prijs van dit product is 19 euro en 99 cent. 19 99Tweedehands vanaf 14,99 -
Revolutionary Approach To Customer Service
- Engels
- Paperback
- 9780006530695
- 15 juni 1998
- 160 pagina's
With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service…
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De prijs van dit product is 14 euro en 99 cent. 14 99Nieuw en Tweedehands vanaf 12,95 -
The Master Model Behind Business Success
- Engels
- Paperback
- 9781847941886
- 19 april 2018
- 352 pagina's
Reveals the fundamental, inseparable elements behind the success of every business. This book provides…
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De prijs van dit product is 22 euro en 99 cent. 22 99Ebook 9,49
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Contact Centre CXM TweedehandsCustomer Service Today and Tomorrow- Engels
- Paperback
- 9781492267256
- 01 juni 2013
- 534 pagina's
This book is written in three parts. The first explains the use of technology to facilitate customer…
Prijsinformatie en bestellen
De prijs van dit product is 40 euro en 46 cent. Dit is een tweedehands product. 40 46 -
The Untold Story of How Salesforce.com Went from Idea to Billion-dollar Company-and Revolutionized an Industry
- Engels
- Onbekende bindwijze
- 9780470521168
- 01 januari 2009
- 278 pagina's
The founder of Salesforce. com tells how he created a billion pound business and, in the process, an…
Prijsinformatie en bestellen
De prijs van dit product is 17 euro en 99 cent. 17 99Tweedehands vanaf 12,90Ebook 20,99
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Connect with Customers and Get Results
- Engels
- Paperback
- 9780814430293
- 20 maart 2018
- 204 pagina's
Even seasoned salespeople buckle in high-pressure situations. Learn how to increase your emotional intelligence…
Prijsinformatie en bestellen
De prijs van dit product is 14 euro en 99 cent. 14 99Ebook 11,99
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Service Strategy TweedehandsManagement moves for customer results.- Engels
- Hardcover
- 9780273675839
- 30 augustus 2004
- 224 pagina's
Looking at issues like segmentation, measurement, loyalty and people this book provides a systematic…
Prijsinformatie en bestellen
De prijs van dit product is 12 euro en 90 cent. Dit is een tweedehands product. 12 90 -
The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business
- Engels
- Hardcover
- 9781949709469
- 13 augustus 2019
- 224 pagina's
Customers, followers, subscribers. It's easy to just look at the numbers. How many likes? How many purchases?…
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De prijs van dit product is 16 euro en 99 cent. 16 99Ebook 9,81
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The Loyalty Effect TweedehandsThe Hidden Force Behind Growth, Profits, and Lasting Value- Engels
- Paperback
- 9781578516872
- 14 september 2001
- 352 pagina's
Loyalty is by no means dead. In fact the principles of loyalty ...are alive and well at the heart of…
VanafPrijsinformatie en bestellen
De prijs van dit product is 17 euro en 95 cent. Dit is een tweedehands product. 17 95 -
How Big Data and Gamification Are Revolutionizing Customer and Employee Engagement
- Engels
- Hardcover
- 9780071813372
- 16 juli 2013
- 281 pagina's
The new secret to driving Loyalty that pays. Once revolutionary, loyalty programs designed to differentiate…
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De prijs van dit product is 37 euro en 44 cent. 37 44Nieuw en Tweedehands vanaf 29,18Ebook 22,99
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Teach Yourself
- Engels
- Paperback
- 9781473608542
- 07 januari 2016
- 123 pagina's
Your fastest route to successful key account management Learn in a week, what the experts learn about…
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De prijs van dit product is 11 euro en 69 cent. 11 69Ebook 3,99
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- Engels
- Paperback
- 9780470677438
- 17 september 2010
- 408 pagina's
Learn to: Locate, design, and build a call center Measure productivity and quality and set appropriate…
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De prijs van dit product is 21 euro en 99 cent. 21 99Ebook 17,99
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Be Our Guest TweedehandsPerfecting the Art of Customer Service- Engels
- Hardcover
- 9780786853076
- 01 mei 2001
- 206 pagina's
Whether they are called clients, customers, constituents, or, in Disney-speak, guest, all organizations…
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De prijs van dit product is 42 euro en 08 cent. Dit is een tweedehands product. 42 08 -
An Action-Based Method for Maximum Customer Reactions
- Engels
- Hardcover
- 9780544148307
- 08 oktober 2013
- 246 pagina's
If there’s anyone who can prevent a bar or restaurant from going belly up, it’s Jon Taffer. Widely considered…
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De prijs van dit product is 23 euro en 96 cent. 23 96