The Employee Experience Advantage How to Win the War for Talent by Giving Employees the Workspaces They Want, the Tools They Need, and a Culture They Can Celebrate

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  • Engels
  • Hardcover
  • 9781119321620
  • 16 mei 2017
  • 282 pagina's
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Jacob Morgan

"General Hospital is the longest-running American television serial drama, airing on ABC. Created by Frank and Doris Hursley, who originally set it in a general hospital (hence the title), in an unnamed fictional city. In the 1970s, the city was named Port Charles, New York. The series premiered on April 1, 1963. The following are characters from the American soap opera General Hospital, who are notable for being the children of important characters. Introduced in various years, these children have played significant roles in a number of storylines over the years.

(Bron: Wikipedia. Beschikbaar onder de licentie Creative Commons Naamsvermelding/Gelijk delen.)"

Samenvatting

If you've had a job any time during the last two decades you know companies are extremely interested in engaging employees. You may also know that engagement scores have been at an all-time low despite investment in these programs being at an all-time high. So what's going on here? Organizations around the world have been focusing on the effect, which is employee engagement, instead of the cause, which is employee experience. As a result most initiatives today are centered around short-term band aid solutions such as free food or flexible work hours instead of being focused on true organizational design. The Employee Experience Advantage provides the first comprehensive research-based look at how to optimize the three fundamental environments that shape employee experience. Thus creating an organization where people genuinely want to show up to work to perform their best.


Written by futurist, keynote speaker, and best-selling author, Jacob Morgan, this eye-opening strategy guide takes you step by step through the entire process of purposefully designing a work experience to create a truly engaged workforce that unlocks business performance. After a foundational primer on the history and the current state of the movement to optimize employee experience, the book dives into in-depth explanations of the three employee experience environments: the physical, technological, and cultural environments. Then, it makes a bulletproof business case for investing in the transformation into an experiential organization, complete with insight and proven metrics gained from interviewing 150 executives, reviewing 150 studies and articles, and analyzing over 250 global organizations. Finally, an entire section looks at every practical piece of building employee experience into the architecture of your organization in order to produce tangible business results. An extensive


collection of case studies and firsthand examples from the leaders working at the forward-edge of employee experience provides peerless understanding of:

  • How developing amazing employee experiences gives you an unfair advantage over the competition when it comes to talent.

  • What employees care about most when it comes to culture, technology, and the physical work environment and how to give it to them.

  • Why employee experience is the next massive area of investment for organizations around the world and what you can do to stay ahead of everyone else.




Design amazing employee experiences, create an engaged workforce, and drive business results with The Employee Experience Advantage.

Productspecificaties

Inhoud

Taal
en
Bindwijze
Hardcover
Oorspronkelijke releasedatum
16 mei 2017
Aantal pagina's
282
Illustraties
Nee

Betrokkenen

Hoofdauteur
Jacob Morgan
Hoofduitgeverij
John Wiley & Sons Inc

Vertaling

Originele titel
The Employee Experience Advantage

Overige kenmerken

Dyslexievriendelijk
Nee
Editie
2017 - eerste editie
Extra groot lettertype
Nee
Product breedte
161 mm
Product hoogte
25 mm
Product lengte
236 mm
Studieboek
Ja
Verpakking breedte
159 mm
Verpakking hoogte
27 mm
Verpakking lengte
226 mm
Verpakkingsgewicht
807 g

EAN

EAN
9781119321620

Reviews

Gemiddelde van 2 reviews
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  • Employee experience echte aanrader

    Positieve punten

    • Toegankelijk
    • Praktisch
    • innovatief

    een heel goed boek voor iedereen die geïnteresseerd is in HR.
    Zit vol goede tips en tricks, makkelijk te vertalen naar de werkvloer

    Vond je dit een nuttige review?
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    0
  • Praktijkgericht en vlot leesbaar

    Positieve punten

    • Toegankelijk
    • Praktisch

    Een heel hands-on, praktijkgericht en goed gestructureerd boek!

    Vond je dit een nuttige review?
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    0
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