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The ETTO Principle Efficiency-Thoroughness Trade-Off: Why Things That Go Right Sometimes Go Wrong

The ETTO Principle

Uitgever: Taylor & Francis Ltd

  • Engels
  • Paperback
  • 9780754676782
  • Druk: New edition
  • mei 2009
  • 162 pagina's
Alle productspecificaties

Samenvatting

Accident investigation and risk assessment have for decades focused on the human factor, particularly 'human error'. Countless books and papers have been written about how to identify, classify, eliminate, prevent and compensate for it. This bias towards the study of performance failures, leads to a neglect of normal or 'error-free' performance and the assumption that as failures and successes have different origins there is little to be gained from studying them together. Erik Hollnagel believes this assumption is false and that safety cannot be attained only by eliminating risks and failures. The ETTO Principle looks at the common trait of people at work to adjust what they do to match the conditions - to what has happened, to what happens, and to what may happen. It proposes that this efficiency-thoroughness trade-off (ETTO) - usually sacrificing thoroughness for efficiency - is normal. While in some cases the adjustments may lead to adverse outcomes, these are due to the very same processes that produce successes, rather than to errors and malfunctions. The ETTO Principle removes the need for specialised theories and models of failure and 'human error' and offers a viable basis for effective and just approaches to both reactive and proactive safety management.

Productspecificaties

Inhoud

Taal
Engels
Bindwijze
Paperback
Druk
New edition
Verschijningsdatum
mei 2009
Aantal pagina's
162 pagina's
Illustraties
Nee

Betrokkenen

EAN

EAN
9780754676782

Overige kenmerken

Extra groot lettertype
Nee
Gewicht
318 g
Studieboek
Ja
Verpakking breedte
156 mm
Verpakking hoogte
13 mm
Verpakking lengte
234 mm

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