Bank 3.0

Why Banking Is No Longer Somewhere You Go But Something You Do

Auteur: Brett King
  • Engels
  • 1e druk
  • 9781118589632
  • februari 2013
  • Hardcover
  • 360 pagina's
Alle productspecificaties

Samenvatting

The first edition of BANK 2.0--#1 on Amazon's bestseller list for banking and finance in the US, UK, Germany, France, and Japan for over 18 months--took the financial world by storm and became synonymous with disruptive customer behaviour, technology shift, and new banking models. In BANK 3.0, Brett King brings the story up to date with the latest trends redefining financial services and payments--from the global scramble for dominance of the mobile wallet and the expectations created by tablet computing to the operationalising of the cloud, the explosion of social media, and the rise of the de-banked consumer, who doesn't need a bank at all. BANK 3.0 shows that the gap between customers and financial services players is rapidly widening, leaving massive opportunities for new, non-bank competitors to totally disrupt the industry. On the Web and on Mobile, the customer isn't king--he's dictator. Highly impatient, skeptical, cynical. Brett King understands deeply what drives this new hard-nosed customer. Banking professionals would do well to heed his advice. --Gerry McGovern, author of Killer Web Content

Productspecificaties

Inhoud

Taal
Engels
Bindwijze
Hardcover
Verschijningsdatum
februari 2013
Druk
1e druk
Aantal pagina's
360 pagina's
Illustraties
Nee
ISBN13
9781118589632

Betrokkenen

Auteur
Brett King
Uitgever
John Wiley & Sons Inc

EAN

EAN
9781118589632

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Extra groot lettertype
Nee

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