ITIL Foundation Exam Study Guide

  • Engels
  • 9781119942757
  • augustus 2012
  • Paperback
  • 408 pagina's
Alle productspecificaties

Samenvatting

Everything you need to prepare for the ITIL exam Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. * Offers an introduction to IT service management and ITIL V3 service strategy * Highlights the topics of service design and development and the service management processes * Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation * Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology * Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.

Productspecificaties

Inhoud

Taal
Engels
Bindwijze
Paperback
Verschijningsdatum
augustus 2012
Aantal pagina's
408 pagina's
Illustraties
Nee

Betrokkenen

Auteur
Liz Gallacher Helen Morris
Co-auteur
Helen Morris
Uitgever
John Wiley & Sons Inc

EAN

EAN
9781119942757

Overige kenmerken

Extra groot lettertype
Nee

Je vindt dit artikel in

Categorieën
Taal
Engels
Uitvoering
Boek
Studieboek of algemeen
Algemene boeken
Verschijningsvorm
Paperback
Nog geen reviews
26, -
5 - 7 dagen Tooltip
Verkoop door partner van bol.com MyBoeken.nl
  • Gratis verzending
  • 30 dagen bedenktijd en gratis retourneren
Andere verkopers (2)

Vragen en antwoorden (0)