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Observational Listening

The (Missing) Link Between Emotion and Communication

Uitgever: Authorhouse
  • Engelstalig
  • 508 pagina's
  • 9781524636944
  • juli 2016
Alle productspecificaties

Samenvatting

Conversational skills. People already talk with one another, don’t they? It should be redundant to write a book about conversational skills—or so you would think. Yet there are differences between people: one seems to get a little more done than the next. Often this boils down to subtle differences in the way they communicate. Ordinarily, people tend to ask questions with a certain goal or purpose in mind. They then listen to the answer as if the answer is based on the question as they meant it to be. Yet the other is answering based on what he understood the question to mean. Observational listening trains the listener to let go of his own goals and interpretations and concentrate on the reactions evoked. In other words, the listener tries to find out what the question meant to the other. In this way, he “gets it” and is able to bring depth into the conversation in a natural way without resorting to tricks. This book also goes further than your everyday conversation: it is directed at conversational skills in psychosocial settings. The philosophy behind the book is simple yet profound: if you realise that communication is an emotion as well as the expression of emotion, the way to becoming an excellent communicator is to understand emotion and how it translates into behaviour. This is what makes this book unique: it provides the missing link between emotion and communication.

Productspecificaties

Auteur
Markus van Alphen
Taal
Engels
Afmetingen
29x229x152 mm
Gewicht
739,00 gram
Verschijningsdatum
juli 2016
ISBN10
1524636940
ISBN13
9781524636944

Je vindt dit boek in

Categorieën
Nieuw of tweedehands
Nieuw
Onderwerp
Communicatie & Sociale vaardigheden, Populaire psychologie
Verschijningsvorm
Paperback
Studieboek of algemeen
Algemene boeken

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Uit ons lees Magazine

Alexander Zöllner: "Ego wil overal zijn behalve in het nu omdat het in nu niet kan bestaan."

Zijn boek dicht een gat tussen psychologische problemen en open bewustzijn. Alexander Zöllner vertelt er over in dit interview met Niels Willems.

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