"This book analyses and explains the principles behind Safety-I and Safety-II approaches and considers the past and future of safety management practices. The analysis makes use of common examples and cases from domains such as aviation, nuclear power production, process management and health care. The final chapters explain the theoretical and practical consequences of the new, Safety-II perspective on day-to-day operations as well as on strategic management (safety culture)"--Provided by publisher.
'Much more than a technical book. Erik's work is a well documented journey into the multiple interactions between safety, work and human nature. A timely contribution to vindicate human beings and their variability from the one sided focus on the evils of human error. A groundbreaking look at the other story that will certainly contribute to safer and more productive workplaces.'Dr Alejandro Morales, Mutual Seguridad, Chile'Safety needs a new maturity. We can no longer improve by simply doing what we have been doing, even by doing it better. Dr Hollnagel brings forth new distinctions, interpretations, and narratives that will allow safety to progress to new unforeseen levels. Safety II is more than just incident and accident prevention. A must read for every safety professional.' Tom McDaniel, Global Manager Zero Harm and Human Performance, Siemens Energy, Inc., USA 'If you want to belong to the future of safety management, Erik Hollnagel argues, you pretty much know where to stand. It is called Safety II.' Journal of Contingencies and Crisis Management, July 2014 'Although someone may judge from the book title that the author refers to a new methodology for managing safety, Hollnagel's work is definitely more than this. The specific book recommends a new way of thinking and approaching safety itself, prior to attempting to manage it. The real life examples and the smooth introduction of the reader to safety related concepts, which are based on broad and solid theoretical and empirical bases, are just few of the strong points in Hollnagel's book.' Newsletter of the Europe Chapter of the Human Factors and Ergonomics Society, no. 2, 2014