Uitgever:
Pearson Education Limited
- Engels
- Paperback
- 9780273644965
- Druk: 2nd edition
- november 1999
- 208 pagina's
Samenvatting
Letters are one of the essential features of modern business. But how often have you wished you could write a succinct response to a letter from an angry customer, deal with a complaint from a member of staff or ask the Inland Revenue for more time to pay? Packed full of written situations faced by manager's everyday, this book offers over 150 letters to make life easier and more productive. The author explains how, when and why to use the techniques he suggests and includes letters to customers, suppliers, staff, distributors, the media, public sector organisations, landlords, tenants and more. Adapt the letters in this book to meet your own requirements, and get your own way more of the time!
Productspecificaties
Inhoud
- Taal
- Engels
- Bindwijze
- Paperback
- Druk
- 2nd edition
- Verschijningsdatum
- 1999-11-30
- Afmetingen
- 1 x 1 x 1 cm
- Aantal pagina's
- 208 pagina's
- Illustraties
- Nee
Betrokkenen
- Auteur
- Gordon Wainwright Gordon R. Wainwright
- Co-auteur
- Gordon R. Wainwright
- Uitgever
- Pearson Education Limited
EAN
- EAN
- 9780273644965
Overige kenmerken
- Oorspronkelijke releasedatum
- 1999-11-30
- Subtitel
- Persuasive Tactics on Paper
- Thema Subject Code
- KJM
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