Tricky Business Letters Persuasive Tactics on Paper

Tricky Business Letters
  • Engels
  • Paperback
  • 9780273644965
  • Druk: 2
  • november 1999
  • 208 pagina's
Alle productspecificaties

Samenvatting

Letters are one of the essential features of modern business. But how often have you wished you could write a succinct response to a letter from an angry customer, deal with a complaint from a member of staff or ask the Inland Revenue for more time to pay? Packed full of written situations faced by manager's everyday, this book offers over 150 letters to make life easier and more productive. The author explains how, when and why to use the techniques he suggests and includes letters to customers, suppliers, staff, distributors, the media, public sector organisations, landlords, tenants and more. Adapt the letters in this book to meet your own requirements, and get your own way more of the time!

Productspecificaties

Inhoud

Taal
Engels
Bindwijze
Paperback
Druk
2
Verschijningsdatum
november 1999
Afmetingen
Afmeting: 1 x 1 x 1 cm
Aantal pagina's
208 pagina's
Illustraties
Nee

EAN

EAN
9780273644965

Overige kenmerken

Gewicht
400 g
Studieboek
Ja
Verpakking breedte
170 mm
Verpakking hoogte
15 mm
Verpakking lengte
209 mm

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