This book provides comprehensive, practical guidelines on the responsibilities of those who lead, coordinate, and manage volunteers in small hospices, large specialist palliative care units, and in general hospitals with palliative care teams. Volunteers are key workers who often perform difficult and important work.
This updated second edition covers volunteer selection, training, supervision and support, and legal and ethical considerations. Information is presented in an easily accessible way, using key points, summary panels and checklists.
This 223-page text will prove invaluable for new voluntary service managers, and an aid to better management and performance in many established services. Definitely recommended reading. * Centre for Palliative Care Research and Education, Australia * Derek Doyle is to be congratulated on producing another excellent volume for palliative are. I think that any palliative care service with volunteers should obtain a copy for their VSM, as a token of support and gratitude. * IAHPC Website * Review from previous edition This refreshingly jargon-free book informs, guides, educates and generally gives clarity to what managing volunteers in palliative care is about and how complex this work really is... I only wish it had been published when I first started! * Volunteering Magazine *