Crisis Communication Theory and Practice

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  • Engels
  • Hardcover
  • 9780765620514
  • 15 april 2010
  • 245 pagina's
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Samenvatting

Adds theoretical coverage and practical application to the traditional study of crisis communication through case analysis. This book provides a theoretical framework for understanding crisis communication. It examines the recommendations of academics and practitioners, and reviews cases that required effective communication during crises.



Crises happen. When they do, organizations must learn to effectively communicate with their internal and external stakeholders, as well as the public, in order to salvage their reputation and achieve long-term positive effects. Ineffective communication during times of crisis can indelibly stain an organization’s reputation in the eyes of both the public and the members of the organization.

The subject of crisis communication has evolved from a public relations paradigm of reactive image control to an examination of both internal and external communication, which requires proactive as well as reactive planning. There are many challenges in this text, for crisis communication involves more than case analysis; students must examine theories and then apply these principles. This text prepares students by:

    • Providing a theoretical framework for understanding crisis communication
    • Examining the recommendations of academics and practitioners
    • Reviewing cases that required efficient communication during crises
    • Describing the steps and stages for crisis communication planning

Crisis Communication is a highly readable blend of theory and practice that provides students with a solid foundation for effective crisis communication.

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Inhoud

Taal
en
Bindwijze
Hardcover
Oorspronkelijke releasedatum
15 april 2010
Aantal pagina's
245
Illustraties
Nee

Betrokkenen

Hoofdauteur
Alan Jay Zaremba
Hoofduitgeverij
Taylor & Francis

Overige kenmerken

Extra groot lettertype
Nee
Product breedte
189 mm
Product lengte
246 mm
Studieboek
Nee
Verpakking breedte
197 mm
Verpakking hoogte
25 mm
Verpakking lengte
241 mm
Verpakkingsgewicht
612 g

EAN

EAN
9780765620514

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