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Juran on Leadership for Quality An Executive Handbook

Name: Juran on Leadership for Quality
Rating: 5.0 (1 reviews)
Author: J. M. Juran

Auteur: J. M. Juran

Taal: Engels

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5,0/5 (1 review)

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Auteur: J. M. Juran J. M. Juran

Engels
Hardcover
9780029166826
01 februari 1989
376 pagina's

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Samenvatting

The subject of management for quality has undergone rapid and drastic change as a result of competition in the marketplace and the vulnerability of industrialized societies that depend heavily on the quality of goods and services. In this companion volume to his acclaimed Juran on Planning for Quality, J.M. Juran provides top-level managers with the specific, field-tested methods they need to successfully lead their companies on the quest for superior quality. Managers have long recognized that the most sound response to a competitive challenge is to become more competitive. Today, informed managers also realize that quality improvement is the best source of competitive advantage. They know that return on investment in quality improvement projects is among the highest available. Yet, the means by which management can supply the leadership necessary to attain quality goals remains elusive. J.M. Juran has drawn on the experiences of thousands of chief executives in companies around the world to create a clear plan of action applicable to any industry, whether service or manufacturing. The famous Juran Trilogy, clearly presented step-by-step, shows how to apply the familiar business concepts of planning, control, and improvement to quality leadership. For each concept, Dr. Juran provides a succinct and proven series of actions. He gives criteria for selecting project-by-project improvements and mobilizing a team to carry them out. He also describes a realistic timetable of implementation and directs the formation of an ongoing quality council whose job is to launch, coordinate, and institutionalize annual quality improvement. The membership of this council, as Dr. Juran insists, must come from the ranks of senior managers; the stakes are too high for upper managers not to personally become the leaders and members of this vital council. Using real-world case examples of highly profitable quality improvements in such companies as Bethlehem Steel and Florida Power & Light, Dr. Juran illustrates how to guide a company into a continuing steep rate of improvement. The key, as Dr. Juran emphasizes, is that quality must be implemented from the top down. This essential handbook makes executive leadership the key to a company's quality revolution -- and to producing the real cost benefits over both the short and long run that superior quality brings.

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Inhoud

Taal: en
Bindwijze: Hardcover
Oorspronkelijke releasedatum: 01 februari 1989
Aantal pagina's: 376
Illustraties: Nee

Betrokkenen

Hoofdauteur: J. M. Juran
Tweede Auteur: J. M. Juran
Hoofduitgeverij: Free Press

Overige kenmerken

Studieboek: Nee

EAN

EAN: 9780029166826

Je vindt dit artikel in

Categorieën: Economie & Financiën

Managementboeken

Economie

Sales & Marketing

Boeken
Taal: Engels
Boek, ebook of luisterboek?: Boek
Studieboek of algemeen: Algemene boeken
Beschikbaarheid: Leverbaar

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