Schiffman & Hansen Consumer Behaviour A European Outlook

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  • Engels
  • Paperback
  • 9780273736950
  • 14 oktober 2011
  • 480 pagina's
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Samenvatting

Schiffman, Kanuk & Hansen, Consumer Behaviour: A European Outlook 2e

The second European edition of Schiffman and Kanuk's classic Consumer Behaviour focuses not only on what consumers buy, but also why they buy, when they buy, where they buy, how they evaluate their purchase, and how they ultimately dispose of it. The text has been thoroughly adapted and revised to reflect European conditions, and to focus attention on critical concepts in consumer behaviour. The authors discuss the effects of family, social class, culture and subculture on the decision-making process, and, by taking a psychological approach, illuminate the ways in which marketers apply the principles of consumer behaviour to the development and implementation of marketing strategies.

New to this edition

· A strengthened emphasis on decision-making as an important starting point for studying consumer behaviour

· Thoroughly updated European examples as well as new examples relating to online consumer behaviour

· More theoretical models of consumer behaviour, such as the Theory of Planned Behaviour

Online resources available at www.pearsoned.co.uk/schiffman include PowerPoint slides and a testbank of multiple choice questions for lecturers as well as an online glossary, self-assessment questions for every chapter, flashcards and weblinks for students.

About the authors

Leon G. Schiffman is J. Donald Kennedy Chair in E-Commerce at the Peter J. Tobin College of Business at St. John's University, New York City, USA.

Leslie Lazar Kanuk is Emeritus Professor of Marketing at the City University of New York Graduate School, USA.

H©vard Hansen is Professor of Marketing at the UiS Business School, University of Stavanger, Norway.



Consumer Behaviour focuses not only on what consumers buy, but also why they buy, when they buy, where they buy and how they evaluate their purchase, and how they ultimately dispose of it.

The second edition has been thoroughly adapted and revised to reflect European conditions, and to focus attention on critical concepts in consumer behaviour. In doing so the authors illuminate the ways in which marketers apply the principles of consumer behaviour to the development and implementation of marketing strategies. The new ‘Innovation In Action feature’ will give practical examples to help you student link Consumer Behaviour with how it is practised in the workplace.

Productspecificaties

Inhoud

Taal
en
Bindwijze
Paperback
Oorspronkelijke releasedatum
14 oktober 2011
Aantal pagina's
480
Illustraties
Nee

Betrokkenen

Hoofdauteur
Leon G. Schiffman
Tweede Auteur
Leslie Kanuk
Co Auteur
Havard Hansen
Hoofduitgeverij
Pearson Education Limited

Vertaling

Originele titel
Schiffman:Consumer Behaviour _p4

Overige kenmerken

Editie
2
Extra groot lettertype
Nee
Product breedte
195 mm
Product hoogte
22 mm
Product lengte
265 mm
Studieboek
Ja
Verpakking breedte
197 mm
Verpakking hoogte
25 mm
Verpakking lengte
266 mm
Verpakkingsgewicht
861 g

EAN

EAN
9780273736950

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