Talking to 'Crazy' How to Deal with the Irrational and Impossible People in Your Life How to Deal with the Irrational and Impossible People in Your Life
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Auteur:
Mark Goulston
- Engels
- Paperback
- 9780814439296
- 10 juli 2018
- 272 pagina's
Mark Goulston
"Mark Goulston, M.D., is a corporate consultant who works with executives, managers, and line workers to help them get out of their own way so they can realize the success that their skills, talents, and abilities deserve. His clients include Goldman Sachs, Merrill Lynch, GE, White & Case, Eli Lilly and Company, Disney, Kodak, and the FBI. He writes ""The Leading Edge"" column for Fast Company. He was selected as one of America's Top Psychiatrists for 2004-2005 by the Consumers' Research Council of America. Dr. Goulston is the author of
Get Out of Your Own Way and
Six Secrets of a Lasting Relationship."
Samenvatting
Finally! The book that helps you deal with irrational, impossible people. - Oprah's Book Club 2.0 Let's face it: we all know people who are downright irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who just won't listen? What can you do with an unrealistic boss, an angry spouse, or an overly emotional friend? You can't win by ignoring the insanity-and you can't argue it away. But you can stop it cold. Top-ranked psychiatrist and communication expert Mark Goulston shows you how in Talking to Crazy , a life-changing book for everyone trapped in maddening personal or professional relationships. Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them. You'll learn: Why people act the way they do * How instinctive responses can exacerbate the situation-and what to do instead * When to confront a problem and when to walk away * How to activate the Sanity Cycle-which quickly transforms you from threat to ally * How to use 14 simple, but effective communication techniques, including assertive submission flattery, the kiss-off, and more * And much more You can't reason with unreasonable people-but you can reach them. This powerful and practical book shows you how.
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- 10 juli 2018
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- 272
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- Hoofdauteur
- Mark Goulston
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- AMACOM
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- 152 mm
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- 24 mm
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- 227 mm
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- 229 mm
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- 312 g
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- 9780814439296
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