Talking to 'Crazy'EbookTooltip
Ebooks kunnen worden gelezen op uw computer en op daarvoor geschikte e-readers.
How to Deal with the Irrational and Impossible People in Your Life
Je leest ebooks gemakkelijk op je Kobo e-reader, of op je smartphone of tablet met de bol.com Kobo app. Let op! Ebooks kunnen niet geannuleerd of geretourneerd worden.
Mark Goulston
"Mark Goulston, M.D., is a corporate consultant who works with executives, managers, and line workers to help them get out of their own way so they can realize the success that their skills, talents, and abilities deserve. His clients include Goldman Sachs, Merrill Lynch, GE, White & Case, Eli Lilly and Company, Disney, Kodak, and the FBI. He writes ""The Leading Edge"" column for Fast Company. He was selected as one of America's Top Psychiatrists for 2004-2005 by the Consumers' Research Council of America. Dr. Goulston is the author of
Get Out of Your Own Way and
Six Secrets of a Lasting Relationship."
No matter how hard you try to reason with irrational people, it never works. So how do you talk to someone who just won't listen? You can't win by ignoring the insanity, and you can't argue it away. However, you can stop it cold.
Top-ranked psychiatrist and communication expert Mark Goulston shows you just how to do so in this life-changing book for everyone trapped in maddening personal or professional relationships.
Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them.
In Talking to “Crazy”, you will learn:
Why people act the way they do
How instinctive responses can exacerbate the situation, and what to do instead
When to confront a problem and when to walk away
How to activate the Sanity Cycle, which quickly transforms you from threat to ally
How to use 14 simple yet effective communication techniques, including assertive submission flattery, the kiss-off, and more
You can't reason with unreasonable people, but you can reach them. Talking to “Crazy” shows you just how easy it is to do it.
Negatief, positief, neutraal: we zetten een review altijd online. We controleren wel eerst of ’ie voldoet aan onze reviewvoorwaarden en niet nep is. We controleren ook of ’ie is geschreven door iemand die het artikel heeft gekocht via bol.com en zetten dit er dan bij. De controles gebeuren automatisch, al kijken er soms mensen mee. Bol.com betaalt niet voor reviews. Als een reviewer door een andere partij is vergoed, staat dit in de review zelf.
Houd er rekening mee dat je downloadartikelen niet kunt annuleren of retourneren. Bij nog niet verschenen producten kun je tot de verschijningsdatum annuleren.
