The Customer Is Always Right! Unless…: Ebook Tooltip Ebooks kunnen worden gelezen op uw computer en op daarvoor geschikte e-readers. The Clueless Customer’s Handbook for Beginning-to-End Shopping Etiquette
Afbeeldingen
Artikel vergelijken
- Engels
- E-book
- 1230003644287
- 02 oktober 2017
- Epub zonder kopieerbeveiliging (DRM)
Samenvatting
The Customer Is Always Right! Unless…
The Clueless Customer’s Handbook for Beginning-to-End Shopping Etiquette documents actual stories author Jennifer Rosater has experienced while working as a cashier in the retail industry. This is the handbook you give your friend who has worked in the service industry in any capacity and has experienced mean and rude patrons. This is the handbook you share with friends you believe are not as polite to servers as they should be and are too afraid to tell them! This is your chance to make a difference to anyone who believes the customer is always right no matter how they act towards others.
This handbook will tell you truth in a lighthearted, entertaining, timely, sometimes sarcastic but relevant manner how your customer service representative honestly perceives you by the behavior you exhibit. Every time you walk into a store, you are being judged and labeled! This is your opportunity to learn how to be the customer that every service person and other customer wants to encounter. Do your part to bring back proper etiquette, decency, and respect to all service industries.
If you have ever worked in some sort of customer-focused job at one point or another, you will relate to virtually every point made here today! If you’ve been a server, cashier, customer service representative; behind the counter in any way, shape, or form, you’ve truly begun to understand human nature and quite frankly, the ego-centric society we live in.
This handbook is intended to help educate and enlighten the general public to show the utmost respect for your cashier and the other customers in the store. I have broken down the “rules” by category…from the moment you walk into the store, through your shopping experience, and your checkout process and appropriate procedures!
More specifically, the following topics are highlighted in The Customer Is Always Right! Unless…
The Clueless Customer’s Handbook for Beginning-to-End Shopping Etiquette:
Entering the Store
Visiting the Customer Service Desk
Counter Etiquette for Fellow Customers and Your Cashier
Conversational Rules
ID Policies
Rewards Card Guidelines
Scanning, Bagging, and Boxing
Money Procedures and Post-Payment
Customer Profiles and Holiday Fun
Miscellaneous Tips, Tricks, and Real Stories
Productspecificaties
Inhoud
- Taal
- en
- Bindwijze
- E-book
- Oorspronkelijke releasedatum
- 02 oktober 2017
- Ebook Formaat
- Epub zonder kopieerbeveiliging (DRM)
Betrokkenen
- Hoofdauteur
- Jennifer Rosater
- Hoofduitgeverij
- Jennifer Rosater
Lees mogelijkheden
- Lees dit ebook op
- Android (smartphone en tablet) | Kobo e-reader | Desktop (Mac en Windows) | iOS (smartphone en tablet) | Windows (smartphone en tablet)
Overige kenmerken
- Studieboek
- Nee
EAN
- EAN
- 1230003644287
Kies gewenste uitvoering
Prijsinformatie en bestellen
De prijs van dit product is 3 euro en 92 cent.- E-book is direct beschikbaar na aankoop
- E-books lezen is voordelig
- Dag en nacht klantenservice
- Veilig betalen
Rapporteer dit artikel
Je wilt melding doen van illegale inhoud over dit artikel:
- Ik wil melding doen als klant
- Ik wil melding doen als autoriteit of trusted flagger
- Ik wil melding doen als partner
- Ik wil melding doen als merkhouder
Geen klant, autoriteit, trusted flagger, merkhouder of partner? Gebruik dan onderstaande link om melding te doen.