Business Process Change A Guide for Business Managers and Bpm and Six Sigma Professionals

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  • Engels
  • Paperback
  • 9780123741523
  • 13 juli 2007
  • 592 pagina's
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Samenvatting

Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or her job. BUSINESS PROCESS MANAGEMENT (or BPM) is what they call these activities that companies perform in order to improve and adapt processes that will help improve the way they do business.

In this balanced treatment of the field of business process change, Paul Harmon offers concepts, methods, and cases for all aspects and phases of successful business process improvement. Updated and added for this edition are coverage of business process management systems, business rules, enterprise architectures and frameworks (SCOR), and more content on Six Sigma and Lean--in addition to new coverage of performance metrics.

  • Extensive revision and update to the successful BPM book, addressing the growing interest in Business Process Management Systems, and the integration of process redesign and Six Sigma concerns
  • The best first book on business process, the most up-to-date book to read to learn how all the different process elements fit together
  • Presents a methodology based on the best practices available that can be tailored for specific needs and that maintains a focus on the human aspects of process redesign
  • Offers all new detailed case studies showing how these methods are implemented

Productspecificaties

Inhoud

Taal
en
Bindwijze
Paperback
Oorspronkelijke releasedatum
13 juli 2007
Aantal pagina's
592
Illustraties
Nee

Betrokkenen

Hoofdauteur
Paul Harmon
Tweede Auteur
Business Process Trends

Vertaling

Originele titel
Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes

Overige kenmerken

Editie
2nd Revised edition
Extra groot lettertype
Nee
Studieboek
Ja
Verpakking breedte
191 mm
Verpakking hoogte
234 mm
Verpakking lengte
235 mm
Verpakkingsgewicht
1179 g

EAN

EAN
9780123741523

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