Innovative Performance Support: Strategies And Practices For Strategies and Practices for Learning in the Workflow

Name: Innovative Performance Support: Strategies And Practices For
Author: Con Gottfredson

Auteur: Con Gottfredson

Taal: Engels

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Auteur: Con Gottfredson Bob Mosher

Engels
Paperback
9780071703116
16 januari 2011
255 pagina's

Alle productspecificaties

Samenvatting

The definitive guide to implementing Performance Support--without the need for extensive technical or instructional design knowledge

Real Learning Happens as You Work! Implement performance support to increase and accelerate employee performance.

“It is a book that will become dog-eared from use as it is both a narrative and a reference. Valuable now, and over time; it is worth every cent of the $30 cover price. It is easy to read, and easy to fillet for the right information just when you need it. The book comes at a really important juncture in the trajectory of corporate learning and highlights the importance of learning in the workflow. It is the right book, at the right time, in the right way.”
—Nigel Paine, MD NigelPaine.com Ltd

“Innovative Performance Support significantly moves the learning revolution to the next level. It is the workplace, and the work itself, where performance support will make its mark, and Gottfredson and Mosher are the trailblazers.”
—Marc J. Rosenberg, Marc Rosenberg and Associates

Research shows that 80 percent of learning in the workplace occurs on the job, rather than in formal training sessions.

Innovative Performance Support offers you a concise and comprehensive overview of performance support (PS) practices—ongoing, job-specific resources that ensure employees perform effectively on the job. From free, open-source applications like blogs and wikis to sophisticated new system software, this guide will help you implement the right PS strategy for your team.

Innovative Performance Support:

Saves the investment in formal training and increases productivity
Reduces the learning time required to achieve successful performance
Supplements or replaces existing training programs
Cuts down on the use of help desks and other traditional in-house support functions

Conrad A. Gottfredson and Bob Mosher break down the hows and whys of applying PS solutions to replace the patchwork of existing training programs that you might be using now. They show how leading firms deploy PS solutions to reduce costs, retain talent, and increase productivity and efficiency.

Productspecificaties

Inhoud

Taal: en
Bindwijze: Paperback
Oorspronkelijke releasedatum: 16 januari 2011
Aantal pagina's: 255
Illustraties: Nee

Betrokkenen

Hoofdauteur: Con Gottfredson
Tweede Auteur: Bob Mosher
Hoofduitgeverij: McGraw-Hill Contemporary

Overige kenmerken

Editie: ed
Extra groot lettertype: Nee
Product breedte: 178 mm
Product hoogte: 19 mm
Product lengte: 229 mm
Studieboek: Ja
Verpakking breedte: 189 mm
Verpakking hoogte: 17 mm
Verpakking lengte: 232 mm
Verpakkingsgewicht: 459 g

EAN

EAN: 9780071703116

Je vindt dit artikel in

Categorieën: Economie & Financiën

Managementboeken

Facilitair management

Boeken
Taal: Engels
Boek, ebook of luisterboek?: Boek
Studieboek of algemeen: Algemene boeken
Over welke sector: Facilitair management, HR-management

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