Brand Storytelling Put Customers at the Heart of Your Brand Story

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  • Engels
  • Hardcover
  • 9781398610101
  • 03 juli 2023
  • 240 pagina's
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Samenvatting

Learn how to engage consumers through emotive storytelling to humanize your brand and achieve business growth.



FINALIST: 2023 American Marketing Association Foundation Leonard L. Berry Marketing Book Award (first edition) Written by the award-winning storyteller Miri Rodriguez at Microsoft, this bestselling book gets back to the heart of brand loyalty, consumer behavior and engagement as a business strategy by using storytelling to trigger the emotions that humans are driven by. Despite understanding essential storytelling techniques, brands continue to explain how their product or service can help the customer, rather than showcasing how the customer's life has changed as a result of them. This second edition of Brand Storytelling contains new trends in storytelling, as well as expanding on story experience and employee experience. This book explores the future of brand storytelling in a post pandemic era. New to this edition is also a 'How to Guide' taking readers through each step of the design thinking process in order to prototype their stories. Brand Storytelling provides a step-by-step guide to assess, dismantle and rebuild a brand story, shifting the brand from a 'hero' to 'sidekick' mentality and positioning the customer as a key influencer to motivate the audience. Clarifying why machine-learning, AI and automation only tell one side of the story, this book will inspire you with cutting edge interviews and case studies from leading brands like Expedia, Coca Cola, McDonalds, Adobe and Google to tap into authentic brand loyalty and human connection.

Productspecificaties

Inhoud

Taal
en
Bindwijze
Hardcover
Oorspronkelijke releasedatum
03 juli 2023
Aantal pagina's
240
Illustraties
Nee

Betrokkenen

Hoofdauteur
Miri Rodriguez
Tweede Auteur
MIRIANIS RODRIGUEZ
Hoofduitgeverij
Kogan Page Ltd

Overige kenmerken

Editie
2
Product breedte
164 mm
Product hoogte
24 mm
Product lengte
240 mm
Studieboek
Ja
Verpakking breedte
164 mm
Verpakking hoogte
24 mm
Verpakking lengte
240 mm
Verpakkingsgewicht
635 g

EAN

EAN
9781398610101

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