Killer Analytics Top 20 Metrics Missing from your Balance Sheet

Today's companies are drowning in data while thirsting for insights. Being able to detect little problems or challenges¿morale, innovation, sustainability¿before they escalate into bigger ones is a key requirement for managing organizational performance and success. Killer Analytics goes beyond the oversimplified formulas and lagging singular metrics and digs deeper into analytics to provide you with real business insights to help you make informed decisions. Sharing his thirty years of experience helping companies improve their performance, author Mark Graham Brown helps you identify and address the root cause for missing your financial targets¿including dissatisfied customers, unhappy employees, external factors, poor performing suppliers, legal/regulatory issues, or failure to bring in quality new customers. Featuring twenty metric indices that help you measure components of business performance that traditionally are not measured, Killer Analytics helps you identify and address the weak links in your organization, including: Innovation Supply Chain Project Management Risk Opportunity Management Sustainability Index Customer/Stakeholder Analytics Outcomes Customer Engagement and Rage Social Network Index Corporate Citizenship Human Capital Workforce Happiness In Killer Analytics, you'll discover powerful new ways of combining individual metrics¿qualitative and quantitative, past, present, and future¿into indices and analytics approaches that generate more intelligent insights. For each analytics approach, Brown provides a list of questions for you to answer, providing a starting point for choosing the right individual metrics and analytics to provide insights for your unique business challenges. Each chapter explores why the measure is important, how it benefits your organization, and how to measure the factors that go into a recommended analytic. In each case, a generic model is presented of the index that will mostly need to be customized for your own organization. Learn to diagnose your corporation's hidden land mines and develop strategic foresight and predictions for your company's future with the groundbreaking metrics found in Killer Analytics .