Making Conversation Seven Essential Elements of Meaningful Communication Seven Essential Elements of Meaningful Communication

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  • Engels
  • Hardcover
  • 9780062933904
  • 07 januari 2021
  • 256 pagina's
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A former Senior Partner and Global Managing Director at the legendary design firm IDEO shows how to design conversations and meetings that are creative and impactful.





A former Senior Partner and Global Managing Director at the legendary design firm IDEO shows how to design conversations and meetings that are creative and impactful.

Conversations are one of the most fundamental means of communicating we have as humans. At their best, conversations are unconstrained, authentic and open—two or more people sharing thoughts and ideas in a way that bridges our individual experiences, achieves a common goal. At their worst, they foster misunderstanding, frustration and obscure our real intentions.

How often do you walk away from a conversation feeling really heard? That it moved the people in it forward in some important way? You’re not alone. In his practice as a designer, Fred Dust began to approach conversations differently. After years of trying to broker communication between colleagues and clients, he came to believe there had to a way to design the art of conversation itself with intention and purpose, but still artful and playful. Making Conversation codifies what he learned and outlines the seven elements essential to successful exchanges: Commitment, Creative Listening, Clarity, Context, Constraints, Change, and Create. Taken together, these seven elements form a set of resources anyone can use to be more deliberate and purposeful in making conversations work.

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Taal
en
Bindwijze
Hardcover
Oorspronkelijke releasedatum
07 januari 2021
Aantal pagina's
256
Illustraties
Nee

Betrokkenen

Hoofdauteur
Fred Dust
Hoofduitgeverij
Harper Business

Overige kenmerken

Extra groot lettertype
Nee
Product breedte
152 mm
Product hoogte
23 mm
Product lengte
229 mm
Studieboek
Nee
Verpakking breedte
152 mm
Verpakking hoogte
23 mm
Verpakking lengte
229 mm
Verpakkingsgewicht
422 g

EAN

EAN
9780062933904
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