Advanced Operations Management
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Auteur:
David Loader
- Engels
- Paperback
- 9780470026540
- 24 maart 2006
- 352 pagina's
Samenvatting
Managing an operations team in an organization within the financial markets is a huge challenge. In Advanced Operations Management, 2e, author David Loader explores the challenges of being a good supervisor and manager in an environment of constant change, variable workloads, and pressure to deliver quality services cost-effectively.
Operations management is a vital component of any organisation in the financial markets. Without highly efficient operational capacity any business would be vulnerable to competition and would find the overall cost of its business unviable. It is also the case that operations teams and the functions they perform have both altered radically in the last five to ten years, illustrated by the active role in risk management that operations teams perform today. Traditionally a predominantly processing function, the changes to the structure of the industry have been significant and this has fundamentally altered the operations scope. Today its functions are processing but also risk control, client service, revenue or profit protection, and in some cases revenue generation.
Operations management is a vital component of any organisation in the financial markets. Without highly efficient operational capacity any business would be vulnerable to competition and would find the overall cost of its business unviable. It is also the case that operations teams and the functions they perform have both altered radically in the last five to ten years, illustrated by the active role in risk management that operations teams perform today. Traditionally a predominantly processing function, the changes to the structure of the industry have been significant and this has fundamentally altered the operations scope. Today its functions are processing but also risk control, client service, revenue or profit protection, and in some cases revenue generation.
In this book David Loader analyses the challenges of being a good supervisor and manager in an environment of constant change, variable workloads and pressure to deliver quality services cost effectively. He also discusses the challenges and most effective ways of managing risk, people and clients.
Key business issues facing the manager are covered, including:
- Management philosophy
- Treasury operations
- Resource management
- Technology
- Procedures
- Management information
- Industry developments
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- Paperback
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- 24 maart 2006
- Aantal pagina's
- 352
- Illustraties
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- Hoofdauteur
- David Loader
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- 2
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- 152 mm
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- 19 mm
- Product lengte
- 230 mm
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- 152 mm
- Verpakking hoogte
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- Verpakking lengte
- 222 mm
- Verpakkingsgewicht
- 499 g
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- 9780470026540
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