Leaders Guide To Influence How to Use Soft Skills to Get Hard Results
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Artikel vergelijken
- Engels
- Paperback
- 9780273729860
- 23 september 2010
- 248 pagina's
Samenvatting
CREATE POWERFUL WORKING RELATIONSHIPS AND BECOME A MORE INFLUENTIAL LEADER
Creating effective working relationships is one of the most powerful ways to get things done at work. People skills are often described as ‘soft skills’, but there’s nothing soft about the impact they can have on your business performance. As a manager or leader, using your influence positively, working with others and getting things done through other people are critical to delivering your business objectives. This book shows you how to step up your people skills to get the results you want.
Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category
The Leader’s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want.
Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners.
Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to:
Increase your confidence and impact.
Communicate more effectively.
Learn different tools, techniques and approaches when working with different types of people.
Listen and question effectively.
Develop rapport and empathy.
Give better feedback.
Deal with difficult situations and cope with conflict.
Productspecificaties
Inhoud
- Taal
- en
- Bindwijze
- Paperback
- Oorspronkelijke releasedatum
- 23 september 2010
- Aantal pagina's
- 248
- Illustraties
- Nee
Betrokkenen
- Hoofdauteur
- Mike Brent
- Tweede Auteur
- Fiona Dent
- Co Auteur
- Mike Brent
- Hoofduitgeverij
- FTPH
Vertaling
- Originele titel
- Dent: Leader's Guide to Influence_p
Overige kenmerken
- Extra groot lettertype
- Nee
- Product breedte
- 142 mm
- Product hoogte
- 19 mm
- Product lengte
- 214 mm
- Studieboek
- Nee
- Verpakking breedte
- 139 mm
- Verpakking hoogte
- 19 mm
- Verpakking lengte
- 220 mm
- Verpakkingsgewicht
- 393 g
EAN
- EAN
- 9780273729860
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