Listening A Self-Teaching Guide
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Uitgever: John Wiley & Sons Inc
Auteur:
Madelyn Burley-Allen
- Engels
- Paperback
- 9780471015871
- 29 maart 1995
- 208 pagina's
Samenvatting
This revised guide to mastering an essential, but frequently, neglected aspect of communication provides step-by-step techniques for projecting interest, overcoming language barriers, interpreting body language, and asking constructive but non-threatening questions.
A proven program for turning effective listening into a powerful business tool Managers and other employees spend more than 40 percent of their time listening to other people but often do it so poorly that the result is misunderstood instructions, misdirected projects, and erroneous actionsmillions of dollars worth of mistakes just because most people dont know how to listen. In this new edition of her classic guide to the art of effective listening, Madelyn Burley-Allen shows you how to acquire active, productive listening skills and put them to work for youprofessionally, socially, and personally. With her time-tested techniques, youll learn how to:
A proven program for turning effective listening into a powerfulbusiness tool Managers and other employees spend more than 40percent of their time listening to other people but often do it sopoorly that the result is misunderstood instructions, misdirectedprojects, and erroneous actions--millions of dollars' worth ofmistakes just because most people don't know how to listen. In thisnew edition of her classic guide to the art of effective listening,Madelyn Burley-Allen shows you how to acquire active, productivelistening skills and put them to work for you--professionally,socially, and personally. With her time-tested techniques, you'lllearn how to:
* Eliminate distractions and improve your concentration on what isbeing said
* Locate key words, phrases, and ideas while listening
* Cut through your own listening biases
* Interpret body language clues
* Ask constructive, nonthreatening questions that elicit realinformation
* Get others to listen to you
* Master a whole range of listening skills that you can use on thejob and in your personal life
Listening: The Forgotten Skill uses an interactive learningapproach with work-sheets, charts, graphs, and self-tests that helpyou pace and monitor your own progress.
A proven program for turning effective listening into a powerful business tool Managers and other employees spend more than 40 percent of their time listening to other people but often do it so poorly that the result is misunderstood instructions, misdirected projects, and erroneous actionsmillions of dollars worth of mistakes just because most people dont know how to listen. In this new edition of her classic guide to the art of effective listening, Madelyn Burley-Allen shows you how to acquire active, productive listening skills and put them to work for youprofessionally, socially, and personally. With her time-tested techniques, youll learn how to:
- Eliminate distractions and improve your concentration on what is being said
- Locate key words, phrases, and ideas while listening
- Cut through your own listening biases
- Interpret body language clues
- Ask constructive, nonthreatening questions that elicit real information
- Get others to listen to you
- Master a whole range of listening skills that you can use on the job and in your personal life
A proven program for turning effective listening into a powerfulbusiness tool Managers and other employees spend more than 40percent of their time listening to other people but often do it sopoorly that the result is misunderstood instructions, misdirectedprojects, and erroneous actions--millions of dollars' worth ofmistakes just because most people don't know how to listen. In thisnew edition of her classic guide to the art of effective listening,Madelyn Burley-Allen shows you how to acquire active, productivelistening skills and put them to work for you--professionally,socially, and personally. With her time-tested techniques, you'lllearn how to:
* Eliminate distractions and improve your concentration on what isbeing said
* Locate key words, phrases, and ideas while listening
* Cut through your own listening biases
* Interpret body language clues
* Ask constructive, nonthreatening questions that elicit realinformation
* Get others to listen to you
* Master a whole range of listening skills that you can use on thejob and in your personal life
Listening: The Forgotten Skill uses an interactive learningapproach with work-sheets, charts, graphs, and self-tests that helpyou pace and monitor your own progress.
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Inhoud
- Taal
- en
- Bindwijze
- Paperback
- Oorspronkelijke releasedatum
- 29 maart 1995
- Aantal pagina's
- 208
- Illustraties
- Nee
Betrokkenen
- Hoofdauteur
- Madelyn Burley-Allen
- Hoofduitgeverij
- John Wiley & Sons Inc
Vertaling
- Originele titel
- Listening the Forgotten Skill: A Self-Teaching Guide
Overige kenmerken
- Editie
- 2
- Extra groot lettertype
- Nee
- Product breedte
- 191 mm
- Product hoogte
- 13 mm
- Product lengte
- 235 mm
- Studieboek
- Nee
- Verpakking breedte
- 189 mm
- Verpakking hoogte
- 15 mm
- Verpakking lengte
- 234 mm
- Verpakkingsgewicht
- 378 g
EAN
- EAN
- 9780471015871
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