Making Better Decisions Using Systems Thinking How to stop firefighting, deal with root causes and deliver permanent solutions

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  • Engels
  • Paperback
  • 9783319876627
  • 05 september 2018
  • 173 pagina's
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Samenvatting

This book provides a framework to help managers go beyond simply fighting fires every day, offering the tools to address the underlying causes of recurring problems and deliver long-term solutions.

The most obvious part of any problem is the pain it causes.



This book shows how to understand systems in order to make smarter decisions. It offers managers intervention techniques that enable them to solve the core problem instead of wasting time constantly fighting the symptoms.

The most obvious part of any problem is the pain it causes. The desire to end the pain and find a solution, any solution, which will make it go away now is usually so great that it blinds managers to the underlying systemic cause of the problem. The result is that we “solve” the problem today and then it comes back again tomorrow or next week, again and again. We are only addressing the symptoms but never understanding the cause – like picking the flower heads off weeds but not digging them out at the roots.

Schaveling and Bryan offer the insights and tools managers and leaders need to achieve a longer term and more effective approach by stepping back and analyzing the system as a whole. And at the heart of any system are human beings – notoriously short-term and pain-averse creatures who will behave in whatever way minimizes pain today even at the expense of pain tomorrow.

They show how to detect the behavior patterns that have become ingrained in the organisation and which underlie complex situations so that root causes of problems can be identified. Once the system responsible for the problem is understood smarter decisions can be made to devise interventions that solve the core problem instead of wasting energy fighting the symptoms.

Productspecificaties

Inhoud

Taal
en
Bindwijze
Paperback
Oorspronkelijke releasedatum
05 september 2018
Aantal pagina's
173
Illustraties
Nee

Betrokkenen

Hoofdauteur
Jaap Schaveling
Tweede Auteur
Bill Bryan

Overige kenmerken

Editie
Softcover reprint of the original 1st ed. 2018
Extra groot lettertype
Nee
Product breedte
155 mm
Product lengte
235 mm
Studieboek
Ja
Verpakking breedte
153 mm
Verpakking hoogte
12 mm
Verpakking lengte
232 mm
Verpakkingsgewicht
354 g

EAN

EAN
9783319876627

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