Managing Difficult People In A Week A Teach Yourself Guide
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- Engels
- Paperback
- 9781471800344
- 03 januari 2014
- 121 pagina's
David Cotton
David Cotton has over 30 years experience of teaching and training in ESP, EFL and English for Business and is the author of numerous business English titles, including Agenda, World of Business, International Business Topics, Terms of Trade and Keys to Management. He is also one of the authors of the best-selling Business Class, and co-author of Market Leader and New Edition Market Leader, published by Pearson Longman. He is now writing in the area of general English, and is co-author of a new series of course books for adult learners of English entitled Language Leader. Previously Senior Lecturer in the English Language Centre of London Metropolitan University, he is currently a full-time writer of EFL course books. He is also a frequent speaker at international conferences.
Samenvatting
Managing Difficult People In A Week is a simple and straightforward guide to being a better manager, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people.
This book introduces you to the main themes and ideas of managing difficult people, giving you a basic knowledge and understanding of the key concepts, together with practical and thought-provoking exercises. Whether you choose to read it in a week or in a single sitting, Managing Difficult People In A Week is your fastest route to success:
Sunday: Understanding and preventing difficult behaviour
Monday: Developing your skills for managing difficult people
Tuesday: More advanced skills for managing difficult people
Wednesday: Managing specific types of difficult behaviour
Thursday: Feedback that works and critical converstions
Friday: Managing conflict
Saturday: Getting support and escalating issues
ABOUT THE SERIES
In A Week books are for managers, leaders, and business executives who want to succeed at work. From negotiating and content marketing to finance and social media, the In A Week series covers the business topics that really matter and that will help you make a difference today. Written in straightforward English, each book is structured as a seven-day course so that with just a little work each day, you will quickly master the subject. In a fast-changing world, this series enables readers not just to get up to speed, but to get ahead.
Productspecificaties
Inhoud
- Taal
- en
- Bindwijze
- Paperback
- Oorspronkelijke releasedatum
- 03 januari 2014
- Aantal pagina's
- 121
- Illustraties
- Nee
Betrokkenen
- Hoofdauteur
- David Cotton
- Hoofduitgeverij
- TEAC
Overige kenmerken
- Extra groot lettertype
- Nee
- Product breedte
- 130 mm
- Product hoogte
- 13 mm
- Product lengte
- 196 mm
- Studieboek
- Nee
- Verpakking breedte
- 130 mm
- Verpakking hoogte
- 13 mm
- Verpakking lengte
- 196 mm
- Verpakkingsgewicht
- 136 g
EAN
- EAN
- 9781471800344
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