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Auteur:
Susan Benjamin
- Engels
- E-book
- 9780071796309
- 18 november 2011
- 417 pagina's
- Adobe ePub
Samenvatting
Turn any disagreement, conflict, and personality clash into productive dialog with Perfect Phrases for Communications Two eBooks in One!
Conflict in the workplace is inevitable. But you don't have to sit back and watch it spread into an uncontrollable fire. When you have the right words and phrases on hand, you can resolve any disagreement and get things back on track in no time-and Perfect Phrases for Communications provides everything you need at the touch of a button.
This two-in-one eBook package contains: Perfect Phrases for Conflict Resolution
Get access to hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above any workplace conflict and focus on solving the problem. This handy, quick-reference guide provides effective language for dealing with:
Whether you work for the proverbial "boss from hell," manage an office packed with "personalities," or juggle in a three-ring circus of cranky clients, crazy customers, and annoying associates, you'll find just the right words for every situation, including:
Conflict in the workplace is inevitable. But you don't have to sit back and watch it spread into an uncontrollable fire. When you have the right words and phrases on hand, you can resolve any disagreement and get things back on track in no time-and Perfect Phrases for Communications provides everything you need at the touch of a button.
This two-in-one eBook package contains: Perfect Phrases for Conflict Resolution
Get access to hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above any workplace conflict and focus on solving the problem. This handy, quick-reference guide provides effective language for dealing with:
- A micromanaging supervisor
- An underperforming employee
- A peer's disruptive work habits
- Unreasonable or unethical customer requests
- Abrupt, rude, and unprofessional coworkers
Whether you work for the proverbial "boss from hell," manage an office packed with "personalities," or juggle in a three-ring circus of cranky clients, crazy customers, and annoying associates, you'll find just the right words for every situation, including:
- Dealing with brutal bosses and confrontational coworkers
- Turning explosive situations into mutually rewarding ones
- Handling angry customers and demanding clients
- Motivating unproductive workers and irresponsible vendors
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Inhoud
- Taal
- en
- Bindwijze
- E-book
- Oorspronkelijke releasedatum
- 18 november 2011
- Aantal pagina's
- 417
- Ebook Formaat
- Adobe ePub
- Illustraties
- Nee
Betrokkenen
- Hoofdauteur
- Mcgraw Hill
- Tweede Auteur
- Susan Benjamin
- Hoofduitgeverij
- Mcgraw Hill
Lees mogelijkheden
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- Android (smartphone en tablet) | Kobo e-reader | Desktop (Mac en Windows) | iOS (smartphone en tablet) | Windows (smartphone en tablet)
Overige kenmerken
- Editie
- 1
- Extra groot lettertype
- Nee
- Studieboek
- Nee
EAN
- EAN
- 9780071796309
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