The Power of Strategic Listening
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Auteur:
Laurie Lewis
- Engels
- Paperback
- 9781538121313
- 04 oktober 2019
- 182 pagina's
Samenvatting
Is Your Organization Designed to Listen demonstrates that listening is an invaluable tool for strategic action that is essential to the success of contemporary organizations. Lewis gives organizations the tools to assess and improve their techniques for listening, including development of how they process and respond to what is heard.
Listening is critical in today’s organizations. As recent examples in the #MeToo era and numerous organizational failures and scandals illustrate, the consequences of poor listening in organizations can be significant, and in some cases, catastrophic. Listening is commonly described in terms of ethics, overlooking its strategic value. The book guides leaders and decision-makers to question the listening habits, practices, and infrastructure within their organizations. The author lays out an argument for the benefits and challenges of strategic listening. She also develops a method for internal analysis of listening capabilities and practices, and provides a framework for building and maintaining a more robust listening culture, infrastructure, and set of practices. In order to improve organizational listening, the author argues that we need to do more than improve personal listening skills, we need to design organizations to listen.
Listening is critical in today’s organizations. As recent examples in the #MeToo era and numerous organizational failures and scandals illustrate, the consequences of poor listening in organizations can be significant, and in some cases, catastrophic. Listening is commonly described in terms of ethics, overlooking its strategic value. The book guides leaders and decision-makers to question the listening habits, practices, and infrastructure within their organizations. The author lays out an argument for the benefits and challenges of strategic listening. She also develops a method for internal analysis of listening capabilities and practices, and provides a framework for building and maintaining a more robust listening culture, infrastructure, and set of practices. In order to improve organizational listening, the author argues that we need to do more than improve personal listening skills, we need to design organizations to listen.
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Inhoud
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- Bindwijze
- Paperback
- Oorspronkelijke releasedatum
- 04 oktober 2019
- Aantal pagina's
- 182
- Illustraties
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Betrokkenen
- Hoofdauteur
- Laurie Lewis
- Hoofduitgeverij
- Rowman & Littlefield
Overige kenmerken
- Extra groot lettertype
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- Product breedte
- 153 mm
- Product hoogte
- 11 mm
- Product lengte
- 218 mm
- Studieboek
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- Verpakking breedte
- 153 mm
- Verpakking hoogte
- 11 mm
- Verpakking lengte
- 218 mm
- Verpakkingsgewicht
- 295 g
EAN
- EAN
- 9781538121313
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