Working Methods for Knowledge Management- Designing and Tracking Knowledge Management Metrics
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Auteur:
Alexeis Garcia-Perez
Farah Gheriss
Co-auteur:
Denise Bedford
- Engels
- Paperback
- 9781789737264
- 15 november 2019
- 272 pagina's
Samenvatting
Knowledge management metrics are one of the weakest areas of practice in the field. Providing practical guidance for identifying different types of measurements and metrics, as well as methods for defining and collection information about metrics, this is an essential book for knowledge management professionals and researchers.
Knowledge management metrics are one of the weakest areas of practice in the field. Overwhelmingly, the literature that exists focuses on case studies and incidents of metrics, rather than approaching the concept holistically.
Addressing this lack, expert authors Alexeis Garcia-Perez, Farah Gheriss and Denise Bedford come together to supply a fundamental discussion of measurement cultures and philosophy, types of metrics, and how to use metrics to grow an organization. They offer a guide for knowledge management professionals to report on progress against goals and targets in terms that are understandable and comparable to their organizational peers, enabling professionals from across businesses to communicate with metrics and engage in wider discussion about the process of achieving organizational visions.
Providing practical guidance for identifying different types of measurements and metrics, as well as methods for defining and collection information about metrics, this is an essential book for knowledge management professionals and researchers on the path to improving metric literacy across their organizations.
Knowledge management metrics are one of the weakest areas of practice in the field. Overwhelmingly, the literature that exists focuses on case studies and incidents of metrics, rather than approaching the concept holistically.
Addressing this lack, expert authors Alexeis Garcia-Perez, Farah Gheriss and Denise Bedford come together to supply a fundamental discussion of measurement cultures and philosophy, types of metrics, and how to use metrics to grow an organization. They offer a guide for knowledge management professionals to report on progress against goals and targets in terms that are understandable and comparable to their organizational peers, enabling professionals from across businesses to communicate with metrics and engage in wider discussion about the process of achieving organizational visions.
Providing practical guidance for identifying different types of measurements and metrics, as well as methods for defining and collection information about metrics, this is an essential book for knowledge management professionals and researchers on the path to improving metric literacy across their organizations.
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- Paperback
- Oorspronkelijke releasedatum
- 15 november 2019
- Aantal pagina's
- 272
- Illustraties
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Betrokkenen
- Hoofdauteur
- Alexeis Garcia-Perez
- Tweede Auteur
- Farah Gheriss
- Co Auteur
- Denise Bedford
- Hoofduitgeverij
- Emerald Publishing Limited
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- Extra groot lettertype
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- Product breedte
- 129 mm
- Product lengte
- 198 mm
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- 129 mm
- Verpakking hoogte
- 19 mm
- Verpakking lengte
- 198 mm
- Verpakkingsgewicht
- 287 g
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- EAN
- 9781789737264
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