Retourneren

Voorwaarden

1. This article only applies if Consumer is a natural person who is not acting in his or her professional or commercial capacity. Business Consumers therefore have no right of withdrawal. 2. Consumer will have the right to dissolve the distance Agreement with Finest Products B.V. within 14 days after receiving the product, free of charge and without stating reasons. 3. The term commences on the day after the product was received by the consumer, or a third party designated by the consumer, who is not the transporting party, or: - if the delivery of a product involves different deliveries or parts: the day on which Consumer, or a third party designated by Consumer, received the last delivery or the last part; - with contracts for the regular delivery of products during a given period: the day on which Consumer, or a third party designated by Consumer, received the last product; - if Consumer has ordered several products: the day on which Consumer, or a third party designated by Consumer, received the last product. 4. Only the direct costs incurred for the return shipment are for Consumer’s account. This means that Consumer will have to pay the costs of returning the product. Any shipping costs paid by Consumer and the purchase price paid for the product will be refunded to Consumer if the entire order is returned. 5. During the withdrawal period referred to in paragraph 1, Consumer will treat the product and its packaging with the utmost care. Consumer may not open the packaging or use the product unless this is necessary in order to determine the nature of the products, their features and their operation. 6. Consumer is only liable for the product’s devaluation that is a consequence of his handling the product other than as permitted. 7. Consumer can terminate the Agreement in accordance with paragraph 1 of this article by reporting the withdrawal (digital or in other form) to Finest Products B.V., within the withdrawal period, by means of the model form for right of withdrawal or in some other unequivocal way. If Finest Products B.V. makes it possible for Consumer to declare his withdrawal via electronic/digital means, then after receiving such a declaration, Finest Products B.V. sends immediate confirmation of receipt. 8. As quickly as possible, but no later than 14 days after the day of reporting as referred to in paragraph 1, Consumer shall return the product, or hand it over to (a representative of) Finest Products B.V. Consumer can send the product directly to Finest Products B.V. without a notice of withdrawal in advance within the period as mentioned in paragraph 1. Consumer must, in this case, include a written notice of withdrawal, such as the model form. 9. Any amounts already paid by Consumer (in advance) will be refunded to Consumer as soon as possible, and in any case within 14 days after dissolution of the Agreement. If Consumer chose an expensive method of delivery in preference to the cheapest standard delivery, Finest Products B.V. does not have to refund the additional costs of the more expensive method. Except in cases in which Finest Products B.V. has offered to retrieve the product himself, he can postpone refunding until he has received the product or until Consumer proves he has returned the product, depending on which occurs earlier. 10. Information about the applicability or non-applicability of a right of withdrawal and any required procedure will be posted clearly on the Website, well before the Agreement is concluded.

1. As soon as Finest Products B.V. has received the order, it will send the products to Consumer without delay and with due regard for the provisions of paragraph 3 of this article. 2. Finest Products B.V. is authorised to engage third parties in the fulfilment of its obligations under the Agreement. 3. Well ahead of the date on which the Agreement is signed, information will be posted on the Website which clearly describes the manner in which and the term within which the products will be delivered. If no delivery term has been agreed or stated, the products will be delivered within 30 days at the latest. 4. If Finest Products B.V. is unable to deliver the products within the agreed term, it will notify Consumer accordingly. In that case Consumer can decide either to agree to a new delivery date or to terminate the Agreement without incurring any costs. 5. Finest Products B.V. advises Consumer to inspect the products upon delivery and to report any defects within an appropriate period, preferably in writing or by email. For further details, see the article about guarantee and conformity. 6. The risks associated with the products will transfer to Consumer as soon as the products are delivered at the agreed delivery address. 7. If the ordered product can no longer be supplied, Finest Products B.V. is entitled to deliver a product which is comparable in nature and quality to the ordered product. In that case, Consumer will have the right to terminate the Agreement without incurring any costs and to return the product free of charge.

Standaard gelden de algemene voorwaarden kopen bij andere verkopers.