Tweedehands Engelse Managementboeken over klantenservice - Algemene boeken
-
New Economy Excellence Series TweedehandsEngaging Customer Passion with e-crm- Engels
- Paperback
- 9780470841358
- 25 juni 2001
- 240 pagina's
The aim of the "New Economy Excellence" series is to focus on helping senior managers create and sustain…
Prijsinformatie en bestellen
De prijs van dit product is 26 euro en 71 cent. Dit is een tweedehands product. -
How Service Orientation Will Change Your Business
- Engels
- Hardcover
- 9780471768586
- 24 maart 2006
- 258 pagina's
Introducing service orientation as a vision and philosophy that can impact a business, this innovative…
Prijsinformatie en bestellen
De prijs van dit product is 39 euro en 99 cent.Tweedehands vanaf 29,48 -
Telephone Courtesy And Customer Service TweedehandsBe Your Company's Lifeline to Customers- Engels
- Paperback
- 9781426018541
- 28 februari 2010
- 114 pagina's
We all depend on phones every day, and we each have different phone styles. But few people realize how…
Prijsinformatie en bestellen
De prijs van dit product is 67 euro en 14 cent. Dit is een tweedehands product. -
A Guide for User Support and Call Centre Managers
- Engels
- Paperback
- 9780750649018
- 08 april 2002
- 347 pagina's
Are you overworked, unappreciated and under-resourced? This book offers tools for measuring productivity…
Prijsinformatie en bestellen
De prijs van dit product is 84 euro en 26 cent.Tweedehands vanaf 26,88Ebook 80,99
-
Breakthrough Customer Service TweedehandsBest Practices of Leaders in Customer Support- Engels
- Hardcover
- 9780471642329
- 09 maart 1998
- 452 pagina's
In today s intensely competitive business environment, breakthrough customer service gives your organization…
Prijsinformatie en bestellen
De prijs van dit product is 19 euro en 99 cent. Dit is een tweedehands product. -
Building a Successful Customer-Service Culture: A Guide for Library and Information Managers TweedehandsA Guide for Library and Information Managers- Engels
- Hardcover
- 9781856044493
- 16 september 2002
- 224 pagina's
This management guide takes a practical and strategic approach to developing a customer-service culture.…
Prijsinformatie en bestellen
De prijs van dit product is 30 euro en 25 cent. Dit is een tweedehands product. -
Managing The Customer Experience TweedehandsTurning Customers Into Advocates- Engels
- Hardcover
- 9780273661955
- 04 september 2002
- 272 pagina's
How much more profit could you make if you had customers who couldn't imagine doing business with anyone…
Prijsinformatie en bestellen
De prijs van dit product is 11 euro en 95 cent. Dit is een tweedehands product. -
Achieve Sales Excellence TweedehandsThe 7 Customer Rules for Becoming the New Sales Professional- Engels
- Hardcover
- 9781593376512
- 01 december 2006
- 231 pagina's
Achieve Sales Supremacy examines the new paradigm of business-to-business sales, and outlines the seven…
Prijsinformatie en bestellen
De prijs van dit product is 23 euro en 26 cent. Dit is een tweedehands product.Ebook 14,53
-
- Engels
- Hardcover
- 9780470647547
- 20 mei 2011
- 304 pagina's
How can social network analysis be used to solve business issues in marketing, revenue assurance, and…
Prijsinformatie en bestellen
De prijs van dit product is 58 euro.Tweedehands vanaf 28,45Ebook 41,99
-
Kaizen Strategies for Customer Care TweedehandsHow to Create a Powerful Customer Care Program and Make it Work- Engels
- Paperback
- 9780273614722
- 27 oktober 1995
- 256 pagina's
At last a book to show you in very practical terms what real changes you have to make to become truly…
Prijsinformatie en bestellen
De prijs van dit product is 31 euro en 21 cent. Dit is een tweedehands product. -
Essential Skills for Leading Effective Ux Teams
- Engels
- Paperback
- 9780123854964
- 09 mei 2011
- 312 pagina's
U ser Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues…
Prijsinformatie en bestellen
De prijs van dit product is 39 euro en 99 cent.Tweedehands vanaf 37,19Ebook 31,99
-
Moving into Mass Customization TweedehandsInformation Systems and Management Principles- Engels
- Paperback
- 9783540436119
- 09 juli 2002
- 264 pagina's
Mass Customization leads the strategy of today`s well succeeded companies. Furthermore, its contents…
Prijsinformatie en bestellen
De prijs van dit product is 89 euro en 08 cent. Dit is een tweedehands product. -
The 39 Essential Rules for Delivering Sensational Service
- Engels
- Hardcover
- 9780770435608
- 05 maart 2013
- 189 pagina's
A former executive vice president at Walt Disney World outlines essential rules for winning and keeping…
Prijsinformatie en bestellen
De prijs van dit product is 26 euro en 48 cent.Ebook 8,99
-
- Engels
- Hardcover
- 9780787951399
- 15 mei 2000
- 192 pagina's
Excellence in customer service does not come about accidentally - it is a learnable set of behaviours…
Prijsinformatie en bestellen
De prijs van dit product is 43 euro en 99 cent.Tweedehands vanaf 27,51 -
Smarter Selling TweedehandsNext Generation Sales Strategies To Meet Your Buyer'S Needs - Every Time- Engels
- Paperback
- 9780273712466
- 30 juli 2006
- 256 pagina's
Make your customer's day - and make your number, year after year. The old-fashioned hard sell doesn't…
Prijsinformatie en bestellen
De prijs van dit product is 26 euro en 06 cent. Dit is een tweedehands product.Tweedehands vanaf 25,34 -
The Power of One Voice in the Age of Social Media
- Engels
- Paperback
- 9781401937942
- 03 juni 2013
- 256 pagina's
Songwriter Dave Carroll wasn't the first person abused by an airline's customer service. But he was the…
VanafPrijsinformatie en bestellen
De prijs van dit product is 14 euro en 73 cent.Ebook 8,99
-
Fast And Efficient Context-Aware Services TweedehandsFrom Vision To Reality- Engels
- Hardcover
- 9780470016688
- 21 april 2006
- 222 pagina's
Fast and Efficient Context-Aware Services gives a thorough explanation of the state-of-the-art in Context-Aware-Services…
Prijsinformatie en bestellen
De prijs van dit product is 59 euro en 77 cent. Dit is een tweedehands product.Tweedehands vanaf 58,75 -
How to Listen, Respond, and Profit from Customer Feedback
- Engels
- Hardcover
- 9780470563557
- 25 juni 2010
- 224 pagina's
Make customer feedback work for your business. Customers are speaking loud and clear through a miriad…
Prijsinformatie en bestellen
De prijs van dit product is 18 euro en 99 cent.Ebook 16,99
-
A Practical Guide
- Engels
- Hardcover
- 9780566084515
- 12 maart 2002
- 206 pagina's
For any company, large or small, the most effective protection against competition is long-term customer…
Prijsinformatie en bestellen
De prijs van dit product is 154 euro en 99 cent.Tweedehands vanaf 44,78Ebook 70,00
-
To Providing a World-Class Customer Experience
- Engels
- Hardcover
- 9780470196120
- 27 mei 2008
- 320 pagina's
Business has never been tougher than it is today. Are you competing on price or service? The only companies…
Prijsinformatie en bestellen
De prijs van dit product is 26 euro en 99 cent.Tweedehands vanaf 12,00Ebook 19,99
-
Connected Crm TweedehandsImplementing a Data-Driven, Customer-Centric Business Strategy- Engels
- Hardcover
- 9781118835807
- 07 mei 2014
- 256 pagina's
Marketing professionals already acknowledge the value and necessity of a customer-centric approach to…
Prijsinformatie en bestellen
De prijs van dit product is 29 euro en 95 cent. Dit is een tweedehands product. -
Bringing the Power of the Customer Into the Center of Your Business
- Engels
- Paperback
- 9780887306396
- 26 mei 1993
- 256 pagina's
The author challenges American business to change its values, culture, management structure, and style…
Prijsinformatie en bestellen
De prijs van dit product is 15 euro en 99 cent.Tweedehands vanaf 10,95 -
Strategizing the Sales Organization
- Engels
- Hardcover
- 9780199544509
- 12 maart 2009
- 321 pagina's
A revolution is taking place in the way companies organize and manage the 'front-end' of their organization,…
Prijsinformatie en bestellen
De prijs van dit product is 82 euro en 99 cent.Tweedehands vanaf 29,92Ebook 83,00
