Tweedehands Engelse Managementboeken over klantenservice
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Over a 100 specific tips to build a strong customer culture
- Engels
- Paperback
- 9789401495462
- 24 oktober 2023
- 276 pagina's
In this book you will learn in very concrete steps and clear tips on how you can develop a customer-oriented…
Prijsinformatie en bestellen
De prijs van dit product is 26 euro en 99 cent. -
Discover the Secret to Getting Through to Absolutely Anyone
- Engels
- Paperback
- 9780814436479
- 06 maart 2018
- 234 pagina's
Learn how to turn the supposedly unreachable people in your lives into allies, devoted customers, loyal…
Prijsinformatie en bestellen
De prijs van dit product is 16 euro en 08 cent.Ebook 13,99
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How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company
- Engels
- Hardcover
- 9781119624615
- 19 maart 2020
- 288 pagina's
Praise for THE CUSTOMER SUCCESS PROFESSIONAL'S HANDBOOK "In the Age of the Internet that ushered in this…
Prijsinformatie en bestellen
De prijs van dit product is 27 euro en 69 cent.Nieuw en Tweedehands vanaf 22,49Ebook 21,99
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How to Attract Customers in a World of AI, Bots and Automation
- Engels
- Paperback
- 9789401445214
- 01 december 2017
- 240 pagina's
Phase 3 of digitalisation has started. A phase of artificial intelligence has revolutionised the buying…
Prijsinformatie en bestellen
De prijs van dit product is 29 euro en 99 cent.Tweedehands vanaf 14,50 -
Selling to the Hidden Influencer Who Can Multiply Your Results
- Engels
- Paperback
- 9780241196564
- 03 september 2015
- 288 pagina's
Based on new CEB research from thousands of B2B marketers, sellers and buyers around the world, this…
VanafPrijsinformatie en bestellen
De prijs van dit product is 13 euro en 99 cent.Ebook 14,99
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Improving Service Delivery
- Engels
- Paperback
- 9781292064468
- 02 november 2020
- 640 pagina's
Analyse and address organisational challenges using real world examples Service Operations Management,…
VanafPrijsinformatie en bestellen
De prijs van dit product is 61 euro en 99 cent.Tweedehands vanaf 48,50Ebook 40,99
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- Engels
- Paperback
- 9780743207768
- 02 januari 2002
- 256 pagina's
In order to survive, today's professionals must earn the trust of their clients and re-earn it throughout…
VanafPrijsinformatie en bestellen
De prijs van dit product is 19 euro en 89 cent.Tweedehands vanaf 10,95Ebook 17,88
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The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business
- Engels
- Hardcover
- 9781949709469
- 13 augustus 2019
- 224 pagina's
Customers, followers, subscribers. It's easy to just look at the numbers. How many likes? How many purchases?…
Prijsinformatie en bestellen
De prijs van dit product is 16 euro en 99 cent.Ebook 9,81
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5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- Engels
- Hardcover
- 9780071548335
- 16 juli 2008
- 284 pagina's
When it comes to quality, style, and service, The Ritz-Carlton Hotel Company has set the gold standard…
Prijsinformatie en bestellen
De prijs van dit product is 19 euro en 99 cent.Tweedehands vanaf 14,99 -
The Master Model Behind Business Success
- Engels
- Paperback
- 9781847941886
- 19 april 2018
- 352 pagina's
Reveals the fundamental, inseparable elements behind the success of every business. This book provides…
Prijsinformatie en bestellen
De prijs van dit product is 9 euro en 99 cent.Ebook 9,49
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- Engels
- Hardcover
- 9780061914188
- 01 maart 2011
- 240 pagina's
Contends that the people and companies harnessing the word-of-mouth power provided by multiplatform media…
VanafPrijsinformatie en bestellen
De prijs van dit product is 34 euro en 99 cent.Tweedehands vanaf 13,75Ebook 8,99
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Contact Centre CXM TweedehandsCustomer Service Today and Tomorrow- Engels
- Paperback
- 9781492267256
- 01 juni 2013
- 534 pagina's
This book is written in three parts. The first explains the use of technology to facilitate customer…
Prijsinformatie en bestellen
De prijs van dit product is 40 euro en 46 cent. Dit is een tweedehands product. -
Bank 2.0 TweedehandsHow Customer Behavior and Technology Will Change the Future of Financial Services- Engels
- Hardcover
- 9789814302074
- 01 april 2011
- 360 pagina's
How advances in technology is affecting banking…
Prijsinformatie en bestellen
De prijs van dit product is 12 euro en 95 cent. Dit is een tweedehands product.Ebook 14,99
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How Net Promoter Companies Thrive in a Customer-Driven World
- Engels
- Hardcover
- 9781422173350
- 20 september 2011
- 304 pagina's
In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question…
Prijsinformatie en bestellen
De prijs van dit product is 22 euro en 99 cent.Tweedehands vanaf 16,99Ebook 24,99
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What If Customers Want More Than Excellent Service?
- Engels
- Paperback
- 9789401470353
- 02 oktober 2020
- 256 pagina's
How can you stay relevant for your customers? The answer is a combination of the following three factors:…
Prijsinformatie en bestellen
De prijs van dit product is 34 euro en 99 cent.Ebook 18,99
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A Practical Guide to Optimizing the Customer Experience
- Engels
- Hardcover
- 9781118988923
- 22 januari 2016
- 208 pagina's
Organizations spend significant time designing tangible products. Services receive less design attention…
Prijsinformatie en bestellen
De prijs van dit product is 24 euro en 59 cent.Ebook 19,99
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Teach Yourself
- Engels
- Paperback
- 9781473608542
- 07 januari 2016
- 123 pagina's
Your fastest route to successful key account management Learn in a week, what the experts learn about…
Prijsinformatie en bestellen
De prijs van dit product is 11 euro en 69 cent.Ebook 3,99
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What Every Successful Hotel Professional Needs to Know And Do
- Engels
- Paperback
- 9780595367269
- 20 december 2005
- 172 pagina's
Twenty-two years ago, author Peter Venison's Hotel Management became a best seller in the hotel and tourism…
Prijsinformatie en bestellen
De prijs van dit product is 13 euro en 99 cent. -
How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
- Engels
- Hardcover
- 9780470189085
- 09 april 2008
- 312 pagina's
The Best Service Is No Service Most customer service operations have it wrong. They gauge their effectiveness…
Prijsinformatie en bestellen
De prijs van dit product is 27 euro en 99 cent.Tweedehands vanaf 18,19Ebook 20,99
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Connect with Customers and Get Results
- Engels
- Paperback
- 9780814430293
- 20 maart 2018
- 204 pagina's
Even seasoned salespeople buckle in high-pressure situations. Learn how to increase your emotional intelligence…
Prijsinformatie en bestellen
De prijs van dit product is 36 euro en 99 cent.Ebook 11,99
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Revolutionary Approach To Customer Service
- Engels
- Paperback
- 9780006530695
- 15 juni 1998
- 160 pagina's
With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service…
VanafPrijsinformatie en bestellen
De prijs van dit product is 14 euro en 99 cent.Nieuw en Tweedehands vanaf 12,95 -
The Untold Story of How Salesforce.com Went from Idea to Billion-dollar Company-and Revolutionized an Industry
- Engels
- Onbekende bindwijze
- 9780470521168
- 01 januari 2009
- 278 pagina's
The founder of Salesforce. com tells how he created a billion pound business and, in the process, an…
Prijsinformatie en bestellen
De prijs van dit product is 19 euro en 59 cent.Tweedehands vanaf 12,90Ebook 20,99
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Using the Human Sciences to Solve Your Hardest Business Problems
- Engels
- Hardcover
- 9781422191903
- 11 februari 2014
- 214 pagina's
Businesses need a new type of problem solving. Why? Because they are getting people wrong. Traditional…
Prijsinformatie en bestellen
De prijs van dit product is 46 euro en 99 cent.Tweedehands vanaf 19,50
