Tweedehands Engelse Managementboeken over klantenservice - Algemene boeken
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The Untold Story of How Salesforce.com Went from Idea to Billion-dollar Company-and Revolutionized an Industry
- Engels
- Onbekende bindwijze
- 9780470521168
- 01 januari 2009
- 278 pagina's
The founder of Salesforce. com tells how he created a billion pound business and, in the process, an…
Prijsinformatie en bestellen
De prijs van dit product is 19 euro en 59 cent.Tweedehands vanaf 12,90Ebook 20,99
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The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business
- Engels
- Hardcover
- 9781949709469
- 13 augustus 2019
- 224 pagina's
Customers, followers, subscribers. It's easy to just look at the numbers. How many likes? How many purchases?…
Prijsinformatie en bestellen
De prijs van dit product is 30 euro en 99 cent.Ebook 9,81
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- Engels
- Paperback
- 9780743207768
- 02 januari 2002
- 256 pagina's
In order to survive, today's professionals must earn the trust of their clients and re-earn it throughout…
Prijsinformatie en bestellen
De prijs van dit product is 13 euro en 99 cent.Nieuw en Tweedehands vanaf 10,95Ebook 17,88
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Conducting a Contact Center Assessment Tweedehands- Engels
- Paperback
- 9781481865272
- 11 januari 2013
- 170 pagina's
How to evaluate the efficiency of your contact center operation, including key benchmarks and metrics…
Prijsinformatie en bestellen
De prijs van dit product is 94 euro en 38 cent. Dit is een tweedehands product. -
How to Build Your Customer-Driven Growth Engine
- Engels
- Hardcover
- 9781119047605
- 03 juli 2015
- 271 pagina's
A Customer Experience Roadmap to Transform Your Business and Culture Chief Customer Officer 2.0 gives…
Prijsinformatie en bestellen
De prijs van dit product is 15 euro en 52 cent.Ebook 19,99
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7L TweedehandsThe Seven Levels of Communication- Engels
- Paperback
- 9781942952473
- 05 april 2016
- 192 pagina's
Can you imagine receiving a referral each and every day? Neither could real estate agent Rick Masters.…
Prijsinformatie en bestellen
De prijs van dit product is 16 euro. Dit is een tweedehands product. -
5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- Engels
- Hardcover
- 9780071548335
- 16 juli 2008
- 284 pagina's
When it comes to quality, style, and service, The Ritz-Carlton Hotel Company has set the gold standard…
Prijsinformatie en bestellen
De prijs van dit product is 25 euro en 74 cent.Nieuw en Tweedehands vanaf 14,99 -
A handbook of methods
- Engels
- Paperback
- 9789063694791
- 05 december 2017
- 208 pagina's
This handbook documents sixty methods used in design innovation projects leading to the design of new…
Prijsinformatie en bestellen
De prijs van dit product is 20 euro en 46 cent.Nieuw en Tweedehands vanaf 14,95 -
- Engels
- Hardcover
- 9780061914188
- 01 maart 2011
- 240 pagina's
Contends that the people and companies harnessing the word-of-mouth power provided by multiplatform media…
Prijsinformatie en bestellen
De prijs van dit product is 16 euro en 99 cent.Tweedehands vanaf 13,75Ebook 8,99
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A Practical Guide to Optimizing the Customer Experience
- Engels
- Hardcover
- 9781118988923
- 22 januari 2016
- 208 pagina's
Organizations spend significant time designing tangible products. Services receive less design attention…
Prijsinformatie en bestellen
De prijs van dit product is 24 euro en 59 cent.Ebook 19,99
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New Inspiration for Valuable Customer Experiences
- Engels
- Paperback
- 9789063694449
- 29 juni 2017
- 176 pagina's
Na het succes van CEX Sells hebben Deborah Wietzes en Beate van Dongen Crombags zich wederom laten inspireren…
Prijsinformatie en bestellen
De prijs van dit product is 33 euro en 87 cent.Tweedehands vanaf 14,50 -
Contact Centre CXM TweedehandsCustomer Service Today and Tomorrow- Engels
- Paperback
- 9781492267256
- 01 juni 2013
- 534 pagina's
This book is written in three parts. The first explains the use of technology to facilitate customer…
Prijsinformatie en bestellen
De prijs van dit product is 40 euro en 46 cent. Dit is een tweedehands product. -
Bank 2.0 TweedehandsHow Customer Behavior and Technology Will Change the Future of Financial Services- Engels
- Hardcover
- 9789814302074
- 01 april 2011
- 360 pagina's
How advances in technology is affecting banking…
Prijsinformatie en bestellen
De prijs van dit product is 12 euro en 95 cent. Dit is een tweedehands product.Ebook 14,99
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The Real-Time Contact Center TweedehandsStrategies, Tactics, And Technologies For Building A Profitable Service And Sales Operation- Engels
- Hardcover
- 9780814472569
- 26 augustus 2005
- 221 pagina's
''To get a competitive edge in a world of commoditized service, companies have to convert their reactive,…
Prijsinformatie en bestellen
De prijs van dit product is 51 euro en 60 cent. Dit is een tweedehands product.Ebook 16,99
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The first 12 months of your journey into growth
- Engels
- Paperback
- 9781788600392
- 25 oktober 2019
- 288 pagina's
Find the right path the first time! Use this transformation handbook to navigate your way through the…
Prijsinformatie en bestellen
De prijs van dit product is 17 euro en 99 cent.Ebook 10,99
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What Every Successful Hotel Professional Needs to Know And Do
- Engels
- Paperback
- 9780595367269
- 20 december 2005
- 172 pagina's
Twenty-two years ago, author Peter Venison's Hotel Management became a best seller in the hotel and tourism…
Prijsinformatie en bestellen
De prijs van dit product is 12 euro en 99 cent. -
How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
- Engels
- Hardcover
- 9780470189085
- 09 april 2008
- 312 pagina's
The Best Service Is No Service Most customer service operations have it wrong. They gauge their effectiveness…
Prijsinformatie en bestellen
De prijs van dit product is 27 euro en 99 cent.Nieuw en Tweedehands vanaf 18,19Ebook 20,99
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Using the Human Sciences to Solve Your Hardest Business Problems
- Engels
- Hardcover
- 9781422191903
- 11 februari 2014
- 214 pagina's
Businesses need a new type of problem solving. Why? Because they are getting people wrong. Traditional…
Prijsinformatie en bestellen
De prijs van dit product is 46 euro en 99 cent.Tweedehands vanaf 19,50 -
How Pricing Will Change the Way We Sell and Buy On and Offline
- Engels
- Hardcover
- 9781119900573
- 26 mei 2022
- 256 pagina's
“There are many books on pricing. This is the best read for managers wanting a review of several innovative…
Prijsinformatie en bestellen
De prijs van dit product is 17 euro en 99 cent.Ebook 21,99
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Building a Better Market Focus
- Engels
- Paperback
- 9780765622259
- 15 april 2008
- 213 pagina's
Visits to customers by a team of marketers and engineers play an important role in exploring customer…
Prijsinformatie en bestellen
De prijs van dit product is 58 euro en 95 cent.Nieuw en Tweedehands vanaf 35,26Ebook 77,00
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- Engels
- Paperback
- 9780470677438
- 17 september 2010
- 408 pagina's
Learn to: Locate, design, and build a call center Measure productivity and quality and set appropriate…
VanafPrijsinformatie en bestellen
De prijs van dit product is 25 euro en 99 cent.Ebook 17,99
